Title III MOSAIC Initiative Coordinator
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Job Info

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Title: Title III MOSAIC Initiative Coordinator

This is a grant funded position until September 30, 2028.

Number of Positions: 1

Classification: 2

Type of Appointment: Full-Time

FLSA Status: Exempt

Pay Rate: $42,590 - $52,550.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.

Required Documents Needed to Upload at Time of Application: Resume, transcripts and three professional references.

Reference check requirements:

• Non-supervisory roles: three (2) current or former supervisors and one professional reference.
• Personal references (friends, clergy, customers, relatives) are not considered acceptable references.

Position Summary: The MOSAIC Coordinator will plan, implement, and execute the Title III MOSAIC initiative in collaboration with the MOSAIC program team lead and the Title III project director. The MOSAIC coordinator will support the execution of the Pellissippi State's comprehensive strategic plan through the coordination and assessment of programming aimed at student matriculation and retention as outline the College's RCCE Grant application. The coordinator will provide academic success coaching aimed at easing transitions and improving student success. The MOSAIC Coordinator is a central figure in driving the initiative's success, ensuring that low-income, underserved students receive the support and opportunities needed to thrive within the community college environment. This role emphasizes improving academic progress, social belonging, persistence, retention and success overall at Pellissippi State Community College.

Essential Functions:

30% The MOSAIC Coordinator at Pellissippi State Community College is responsible for facilitating initiatives aimed at achieving the College's strategic goals in student retention, and engagement, particularly among underserved communities, as part of the College's Title III Grant objectives. This role collaborates closely with departments such as Enrollment Services, Start Strong Center, Stay Strong Center, Career Development, and IEAP to utilize resources to ensure that all activities, programs, and resources align with Pellissippi State Community College's mission and contribute to the overall success of the Title III grant objectives.

• Assist with coordinating the expansion and execution of the MOSAIC initiative, focusing on coordinating programs to maximize the retention of low-income and underserved Pellissippi Students.
• Conduct evaluations that assess the progression, engagement, and retention of students and based on assessment findings, expand the MOSAIC initiative's programming and support services.
• Provide direct support, training, orientation, and mentoring for MOSAIC student ambassadors. Assist students in adjusting to college life by ensuring they are connected to Pellissippi student services. Provide regular check-ins with students to assess how they are adapting to college and address any concerns that may arise.

30% Execute existing academic support plan for assigned students through case load management of first-time, low-income, and underserved students. Assess the specific needs of assigned students across all four Pellissippi campuses.

• Assist students in identifying their personal support system: faculty/staff/peer mentor, services, resources, and referrals.
• Assist students with core academic and support processes (admissions, advising, financial aid, scholarships, major/degree information, etc.) and make appropriate referrals.
• Conduct topical workshops (Small group, In-class, and Virtual)
• Conduct 1:1 Coaching sessions (In-person and Virtual)
• Monitor, track, evaluate, and report student success data.
• Organize MOSAIC Student Ambassadors' participation in leadership opportunities and events. Collaborate with other staff and student leaders to offer opportunities for leadership and growth.
• Maintain awareness of all college academic programs and resources.
• Collaborate with Career Development to assist students in exploring career paths and in connecting students with employers or training programs for internships.

20% Assist in the implementation of a comprehensive, integrated first-year-experience. Collaborate with the Title III project staff to assess the effectiveness of MOSAIC interventions. Use data-driven insights to refine and enhance MOSAIC strategies continuously. Identify data needs, gaps, and required metrics based on the grant's objectives and deliverables. Adhere to data collection, storage, and dissemination practices per federal regulations, institutional policies, and any other relevant guidelines. Effectively utilize technology tools such as Banner, Argos, 25Live, Navigate, and Pelli-Biz to support the operational needs of the Title III project related to overall data management efforts.

15% Support in the delivery of a new student orientations and transitional programming. Specifically, assist with the administration of new student onboarding through contextualized orientation sessions and welcome events to the extent that the incumbent attends all such programs, whether on campuses or in the community writ large. Assist with hiring, onboarding, and scheduling of MOSAIC student ambassadors and assist with other duties as assigned.

5% Serve on College committees as assigned; participate in relevant professional organizations, and professional development activities that enhance the College mission. Some travel related to job duties across the region and state. Other duties as assigned.

Note: The College reserves the right to change or reassign job duties, or combine positions at any time.

Key Results Areas:

• Year-over-year retention increases for the MOSAIC program participants.
• At least 90% of program participants report a gain in essential skills such as leadership, communication, and cultural competency as measured through pre- and post-assessment surveys.
• Ensure 100% compliance with all Title III grant reporting and documentation requirements specific to the MOSAIC program.
• Conduct multiple workshops or events each semester and establish graduated attendance metrics aligned with grant objectives.

Job Requirements:

• Minimum of a Bachelor's degree

A minimum of two years' experience in higher education OR postsecondary access with at least one year experience in one of the following:

• College recruitment
• Advising
• Event planning
• Financial aid
• Student/family support
• College/Career access
• Or other related higher education or postsecondary access experience

Part-time work experience is calculated at 50% credit of full-time work experience.

Skills/Abilities:

Complexity & Creativity:

The Title III grant outlines specific strategies, activities, milestones, and deliverables. However, the grant does not provide a step-by-step procedure for accomplishing the required outcomes, milestones, and deliverables. Working within the college's policies and procedures and state and federal guidelines, the MOSAIC Coordinator must use creative "outside the box" thinking to develop the best strategy to achieve the grant's goals. The capability of not being hindered by implied limitations can be immensely valuable. Additionally, it is essential to avoid spelling, grammar, and punctuation errors in written communication.

The college-going process can be complex, and it is essential to have a comprehensive understanding of it to guide prospective and continuing students effectively.

Administering numerous 1:1 coaching sessions for a caseload of approximately 200 Pellissippi students and maintaining accurate and reliable records of student engagement.

Magnitude of Impact:

Decisions could impact the success of completing the strategies, activities, milestones, and deliverables of the Title III Grant (specifically, the successful expansion of the MOSAIC initiatives), which could, in turn, affect the college's goals in receiving other grant-funded

opportunities. The position requires collaboration with many offices in the College in addition to Admissions and Records: Financial Aid, Advising, New Student Orientation, Academic Services, Bursar's office, etc.

Responsibility for Accuracy:

Prompt communication of changes is crucial to avoid communication errors. Not being aware of changes can lead to misunderstandings, delays, and even loss of business. By disseminating information in a timely manner, employees can prevent errors and maintain positive relationships with clients and colleagues.

Financial Impact:

There are both financial and non-financial consequences to consider, such as the possibility of losing grant funding if objectives are not achieved or resources are not managed properly. However, it is important to note that the MOSAIC Coordinator's primary focus will be on programmatic tasks related to student recruitment, retention, and engagement rather than directly managing material assets. As a result, the risk associated with this role is relatively low when compared to other positions that have greater responsibility for managing material assets.

Budgetary:

Although not directly responsible for the budget, the position provides input on material, supply, and travel needs.

Judgement and Decisions:

The MOSAIC coordinator will deliver strategies to maximize student retention. The incumbent will exercise sound judgment in recommending resources conducting case management, for which the MOSAIC Program Lead and the Project Director will have oversight.

Nature of Contacts:

Interactions within the College involve providing and obtaining information, discussing various areas of the College, seeking understanding, resolving conflicts, and planning and implementing recruitment events and publications. Contacts within the College include support staff from different departments, faculty, the Registrar, Marketing, Financial aid, Facilities, Advisors, and IT. The incumbent occasionally interacts with Campus Deans, the Foundation office, VPs, and the college president.

Physical Demands:

The position entails staffing events that involve loading, unloading, hauling, and setting up boxes or cartons of materials. The weight of the cartons may vary but could range from 20-40 pounds. Most of the recruitment events require standing for long hours. The job entails traveling. Additionally, a significant amount of keyboard/computer work is involved in the job.

Hazards:

Moving materials and standing for extended periods can cause injury. The employee should be able to present brochures and online information while counseling students.

Full-time Employment Benefits:

* Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if enrolled in health plan

* Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program

* Employee Assistance Program

* Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b

* Employee Discount program with over 900+companies

* 13 Paid Holidays/Year Includes paid days off the last week of December

* Sick Leave Bank

* Longevity Pay

* Many opportunities for professional development

Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer

If you have any problems or questions please contact Human Resources at Pellissippi State Community College's Human Resource Office at 865-694-6607 or by email at recruiting@pstcc.edu.

If you are interested in this position, click on Apply located below or Apply Now in the upper right-hand corner.

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