We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
This is an initial 6 month fixed term contract and the role is available to hire in our Oxford & London UK offices and our Las Vegas & Needham offices in the US.
Who we are:
We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.
What you'll do:
Reporting to the Global Director of Telecom Services, The Telephony Engineer Nice InContact CXone will be responsible for managing TripAdvisor's Telephony Networks and Contact Centre technologies. The role will be responsible for support of the Global Contact Centre environment, designing and implementing solutions to reflect business needs and participating in a major project to migrate service to a new, state of the art Nice InContact CXone-based Omni Media IP Contact Centre solution, supporting TripAdvisor's businesses worldwide. In this role you will:
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