Technology Integration Associate
Securitas Electronic Security

We are looking for a qualified Technology Integration Associate to provide administrative and break-fix support for mission critical Windows based systems. You will work as part of an experienced team tasked with maintaining and upgrading computer based physical security systems for a government entity.

Responsibilities
Respond to trouble tickets to ensure application uptime and system performance

Work individually and as a team to diagnose and resolve application issues

Execute preventative maintenance tasks to maximize application availability and identify system faults

Perform routine configuration changes (user permissions, application configuration, etc.)

Document all system modifications through a digital change control tracking system

Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience

Perform pre-deployment end to end testing of all upgrades and major modifications

Perform on site installations of software upgrades and major modifications

Required

BS degree in Computer Science, or Engineering (Computer or Electrical), or relevant field.

Strong working knowledge of Windows Server and Client environments

Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)

Strong written and verbal communications skills

Ability to write technical documentation tailored to a varied audience

Working knowledge of Windows server and client hardware (Motherboards and components, storage, peripherals, etc.)

Working knowledge of network communications and IP addressing

Excellent problem solving and analytical skills

Excellent time management skills

Ability to pass criminal background check.

Positive attitude and strong work ethic

Desired

Lenel OnGuard Certification, other enterprise grade access control system certification a plus

Verint Nextiva / VMS Certification, other enterprise grade CCTV system certification a plus

SQL Server: Ability to install, perform basic administrative functions and create scripts

Crystal Reports: Ability to create reports for SQL databases

Microsoft certification: Windows and/or SQL

Working knowledge of VMware: vSphere and Workstation

Working knowledge of Windows PowerShell