Technical Support Specialist
Hotfoot Recruiters

Lake Forest, Illinois

Posted in Recruitment Consultancy


This job has expired.

Job Info


HotFoot Recruiters - Effective. Efficient. Talent Placement.

HotFoot Recruiters would like to announce the following DIRECT HIRE opportunity available for immediate consideration.

Position: Technical Support Product Specialist

Pay Rate: 45k-60k

Schedule: Mon-Fri (7a-7p - must be available for 8-hr shift)

Full remote

HotFoot Recruiters seeking a Remote Technical Service Professional who has industry knowledge in either of the following three: Pneumatics and Hydraulics, Commercial or Residential HVAC, or Motor and Transmissions field, to join our Technical Product Support Team.

An ideal candidate would have extensive experience in, installation, maintenance, troubleshooting, and repair of Pneumatic & Hydraulic systems and equipment: Air Compressors, Pneumatic Valves, FRL's, Pneumatic Transmission Lines, Cylinders, & Tools, Hydraulic Power Units, Pumps, Valves, Hoses & Fittings, Hydraulic Cylinders and High Pressure Hydraulic Maintenance Sets. Industrial Motors and Power Transmissions. Residential and Commercial HVAC.

You will also have the ability to utilize your extensive hands-on technical knowledge to handle calls from our customers in the areas of pre-sales selection, post-sales support, application and troubleshooting assistance for our products. Your customer base will include external customers such as suppliers, contractors as well as internal customers including parts & sourcing specialists, sales and branch personnel.

Major Responsibilities

  • Provide world-class technical product support in product application, selection and troubleshooting via the phone.
  • Utilize industry-related experience, formal vendor training and on-the-job learning opportunities to achieve and maintain a high level of technical expertise on products
  • Capture and channel information to provide product teams / suppliers feedback about products based on interaction with customers and field personnel.
  • Develop, coordinate, teach, and evaluate training and education tools to equip field employees with the skill and knowledge to effectively resolve customer needs as it relates to technical products.
  • Foster an environment of teamwork and open communication by sharing information, learning from and teaching others, following established processes and recognizing exceptional performance.


Position Requirements
  • Must have 7+ years hands-on field experience in the application, installation, maintenance, troubleshooting and repair of pneumatic & hydraulic systems and equipment.
  • Proven customer service skills, with the ability to maintain strong external and internal customer relationships by identifying and anticipating their needs, then meeting / exceeding their requirements and expectations.
  • Excellent organizational and communication skills.
  • Must have basic computer skills, to include; email activity, navigating the internet and MS Office applications.


About Hotfoot Recruiters:

HotFoots approach is simple. We put People First. We also know that an individual's success starts with the right career opportunity. Our company was founded on the belief that the world is full of extremely talented people that may need a simple connection like HotFoot Recruiters to prove themselves to quality employers. HotFoot is an Arizona based company that has been providing talent placement solutions nationally for over 10 years. With additional offices in Wisconsin, Iowa and Flagstaff, Arizona; HotFoot provides recruiting services for companies of all sizes. Learn more at HotFootrecruiters.com.

The company is an equal opportunity employer and will consider application without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


This job has expired.

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