Support Staff - Per Diem - CASPAR Emergency Shelter
Bay Cove Human Services, Inc.

Cambridge, Massachusetts

Posted in Community Services


Job Info


Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.

Job Summary: This position is responsible for enforcing the policies and procedures of the program, help maintain a safe environment for the clients, and provide support in the framework of recovery from substance abuse and alcoholism.

Essential Job Duties and Responsibilities:

  • Respond appropriately to any emergency situation. Contact on-call staff when necessary.
  • Oversee and monitor the proper distribution and intake of all client medication.
  • Provide care for program participants and maintain order by monitoring client activities, providing crisis intervention and resolving conflicts, as needed.
  • Maintain all safety and security policies and procedures, including bed checks, building security, and fire safety.
  • Maintain daily logs.
  • Monitor and maintain inventory of all program supplies, and assist staff responsible for purchasing of all supplies, as needed.
  • Food preparation, planning, management, and service on a daily basis, as needed.
  • Attend staff meetings as scheduled.
  • Other duties as assigned.
Job Requirements:
  • Enforcement of all program policies and procedures as they pertain to clients, and maintaining protocols in the event of making spot decisions relative to a client's health and safety, including crisis interventions, referrals, and restrictions.
  • Make 911 emergency calls, if necessary.
  • Make decisions as to when a situation needs to be brought to the attention of the Program Director or Senior Treatment Coordinator.
  • High School Diploma or GED
  • Knowledge of modality specific issues, such as substance abuse or homelessness.
  • Must be knowledgeable with the Confidentiality of Alcohol and Drug Abuse Patient Record (Title 42CFR-Part 2)
  • CPR/First Aid Training
  • Must stay current with any modality required training, including but not limited to HIV/AIDS, Hep C, Narcan, Servsafe, Crisis Intervention, Harassment, etc.



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