The Supplier Relationship Manager will develop and continually improve post-award, indirect supplier processes designed to enhance relationships and ensure the effective delivery of goods/services, while minimizing risk. In addition, this position will support competitive bidding and other supplier qualification processes, development of agreements, and ensure strong operational performance. This individual will be the trusted advisor to various stakeholders and will facilitate strategic sourcing initiatives and contract negotiations in the Human Resources, Marketing & Non-IT Professional Services categories. This individual will be expected to lead teams of key cross-functional stakeholders through the strategic sourcing process and leverage Arrow's purchasing power to drive measurable commercial improvements.
What You'll Be Doing:
Lead complex, sourcing initiatives and contract negotiations
Conduct market research and maintain a working knowledge of current business trends including industry changes, cost drivers, global pricing, market conditions and economic indicators in order to identify new and/or alternate sources of supply, as needed
Conduct ongoing benchmark reviews and perform complex financial analysis, projections and evaluations of supplier proposals for existing and new contracts
Influence and drive collaboration between cross-functional stakeholders for the development and execution of enterprise sourcing strategies to identify cost savings opportunities and facilitate strong partnerships between Arrow and its strategic vendors
Act as a liaison between internal stakeholders and vendors to ensure compliance to sourcing and contracting policies and procedures
Support the development of supplier strategies, bid packages, and contracts
Ensure that newly negotiated rates are implemented and tracked
Monitor and report on the progress of technology migrations, implementations, contractual commitments, contract dates (notice, expirations, benchmark, etc.) and supplier performance against SLAs and KPIs
Monitor use of Strategic/Preferred Suppliers and compliance with established agreements
Collect and monitor changes in demand, spend, performance, SLA penalties and volume discount/credit structures
Develop and deploy a supplier management strategy, including qualifying new suppliers, supplier reviews / metrics, and risk assessments
Facilitate supplier review meetings and develop and manage supplier scorecards
Become the escalation point for supplier performance issues and implement action plans for performance improvements
Evaluate, communicate, and propose process improvements to enhance SRM effectiveness
Performs other responsibilities or tasks as requested
What We're Looking For:
Bachelor's degree required
Minimum 5 years of procurement and relevant sourcing experience in Human Resources, Marketing & Non-IT Professional Services
Willing to consider additional experience in lieu of a degree
Ability to effectively manage large, complex, strategic projects with aggressive milestones, significant risk components and multi-million annual value.
Strong preference for experience supporting indirect procurement
Excellent written and verbal communications directed at internal and external parties as well as towards the development of RFx' s, contract documents and executive presentations
Demonstrated experience in managing & developing supplier relationships including contract negotiation
Proactive and collaborative approach delivering superior internal client engagement
Strong analytics and problem-solving capabilities
What's In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package (http://benefits.arrow.com)
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Paid Time Off
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Growth Opportunities
Short-Term/Long-Term Disability Insurance
And more!
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
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