Employment Type:
Full time
Shift:
Description:
ABOUT THE ROLE
We're looking for a Supervisor to help the Operation Safety Net - HUD Housing Case Management department do its best work. The ideal candidate has to wear many hats daily: communications expert, conflict resolutions master, and organizational guru. You'll also be responsible for staffing/staff training, internal and external relationship building, and ongoing daily operations!
• Workflow/Service Delivery Design and Expertise -- referral processes, admits and discharges, service delivery, data entry in HMIS, HUD regulations, assertive client engagement
• Manage Staff (professional development, hiring, work flow responsibilities, etc.)
• Programmatic/Grant Management /Oversight (financial management, timely and accurate reporting completion, program audits/reviews, program expansion, reduction,f overall program recommendations)
• Document & Monitor workflow(s) and adherence to departmental and organizational policies and procedures
• Worksite Problem solving (tools, resources, staffing)
• Concerns & Conflict Resolution (clients, landlords network and employees)
• Participation in organizational committees/projects
• Internal & External Stakeholder engagement, meeting participation and collaboration
ABOUT YOU
If you've always been your team's best positive-reinforcement coach, we're looking for you! Our Supervisors really believe that "team work makes the dream work," and work tirelessly to bring that to life in our daily work life. If you're ambitious, results-driven, and solution-focused, we're looking for you!
We're looking for a Supervisor who can encourage and lead the way for the HUD Housing Case Management Services to do their best work. The ideal candidate has to wear many hats daily: effective communication skills, financial management skills, compliance, departmental/organizational policy & procedure and deadline adherence. You'll also be responsible for staffing/staff training, internal and external relationship building, and ongoing operations!
RESPONSIBILITIES/REQUIREMENTS
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