Student Services Coord (Graduate Studies Coordinator)
Indiana University

Job Info

Department

ESKENAZI SCHOOL OF ART ARCH + (BL-SOAD-IUBLA)

Department Information

The Eskenazi School of Art, Architecture + Design houses fourteen different areas in art, architecture, design, and merchandising. The J. Irwin Miller Architecture Program (M.Arch) located in Columbus, Indiana is organized within the IU community as a part of the Eskenazi School of Art, Architecture + Design. M.Arch formed as a partnership with the Community Education Coalition of Columbus to establish a center in downtown Columbus that will specialize in teaching art and design, and is host to the School's newest degree program: Master of Architecture.

The Eskenazi School is committed to building and supporting a diverse, inclusive, and equitable community of students, scholars, and staff.

Job Summary

Responsible for administrative duties in support of various or multiple student services job families and initiatives, including those involving student life, programming, and support and/or student services administration such as academic advising, financial aid/scholarships, and registrar. May perform occasional duties in support of other university functions or business needs.

Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.

Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.

Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains electronic records and databases.

Provides directions, support, and information to student organization representatives and other visitors to the department.

Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.

May assist with ordering or creation of promotional materials for student organizations or departmental needs.

May provide guidance to other Student Services Coordinators.

Serves as front office contact for visitors and provides vital clerical support to help maintain office workflow. Processes travel and purchasing documents for M.Arch.

Required Qualifications

High school diploma or GED and two years of experience in an office environment, higher education, or related field.

Proficient communication skills. Maintains a high degree of professionalism. Demonstrated time management and priority setting skills. Demonstrates a high commitment to quality. Possesses flexibility to work in a fast paced, dynamic environment. Highly thorough and dependable. Demonstrated ability to maintain confidential information. Demonstrated customer service skills. Commitment to working with people of diverse backgrounds and demonstrated cultural competency.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Columbus, Indiana

Job Classification

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Student Services Generalist

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Posting Disclaimer

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

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Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

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