Sr. Advisor, Student Financial Assistance and Employment
University of Miami

Job Info

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Current Employees:
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Transforming Lives

The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.

With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

The Enrollment Management Department has an exciting opportunity for a full-time Sr. Advisor, Student Financial Assistance and Employment to work in Coral Gables, FL.

The Senior Advisor, Student Financial Assistance and Employment counsels and provides students with student employment information to prospective and currently enrolled students and their families. May develop special projects and recommendations. Uses professional judgment to solve financial aid problems.

Primary Duties and Responsibilities:

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  Advises and counsels students, parents, and/or prospective students in person, via phone, and email with regard to all areas related to student employment.
  
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  Assist with student employment orientations
  
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  Support both on and off-campus employment administrative functions
  
  Approving and/or adding jobs to WorkDay or compensation changes
  
  Troubleshooting issues related to student employment or pay
  
  WorkDay prehire record creation
  
  Student position changes or terminations
  
  Approvals in JobX
  
  Assist with I-9 completion
  
  Determination of eligibility for various work programs
  
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  Serves as liaison with other related university offices or departments.
  
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  Assist with financial aid related needs particularly during peak processing and service seasons
  
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  Other duties as assigned.
  

MINIMUM QUALIFICATIONS:

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  Bachelor's degree.
  
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  Three (3) years of relevant work experience in customer service. Experience in a financial aid or financial analyst capacity is highly preferred. Any relevant education, certifications and/or work experience may be considered.
  

Knowledge, Skills, and Abilities:

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  Analyzes data to effectively problem solve issues related to hiring, pay or record changes
  
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  Experience in a high traffic service environment
  
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  Experience related to financial aid or student employment is highly preferred.
  
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  Strong written and verbal communication skills is required.
  

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:
Full time

Employee Type:
Staff

Pay Grade:
c104

This job has expired.