Senior Protection Officer (Part-Time), Reynolda House Museum of American Art
Wake Forest University

Job Info

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Job location: Winston Salem, NC

Employment Type: Part-time
Posted data: 2021-09-21
Req: R0003768
Please note:

• Additional documentation must be added at the bottom of the third screen under the "My Experience."
• Internal candidates must apply via the internal career portal. Do not proceed with your application from this website.
• DO NOT complete the application without the required attachments as you will be unable to edit your application.

** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.Job Description SummaryProvides first line supervision to officers protecting Reynolda House Museum from criminal activity, fire, and safety hazards. Provides training, briefings, and directs Protection Officers on policies, procedures, duties, customer service, and emergency management.Job Description

About Reynolda

Reynolda, in Winston-Salem, N.C., is a rare gem among the nation's cultural institutions and historic greenspaces. The 50-year-old museum at the center of Reynolda's 180 acres, Reynolda House Museum of American Art, presents a renowned art collection in a historic and incomparable setting: the original 1917 interiors of the country manor of R. J. Reynolds. Spanning 250 years, the collection is an uncompromisingly selective one, a chronology of American art, with each artist represented by one work of major significance. The collection was assembled by the unerring eye of Barbara Babcock Millhouse, granddaughter of R. J. and Katharine Reynolds. The Reynolda experience includes a free app called Reynolda Revealed; touring exhibitions in the Museum's Mary and Charlie Babcock Wing; formal gardens, conservatory and walking trails of Reynolda Gardens; and more than 25 of the estate's original buildings repurposed as shops and restaurants in Reynolda Village.

Essential Functions:

• Maintains knowledge of current policies, procedures, and security system operation; implements judgment and actions for protection of the collection and safety of Museum staff and visitors.

• Observes and receives reports any change in the collection. Resolves or reports any condition requiring immediate attention to management or maintenance.

• Supervises Protection Officers assigned throughout tour of duty; ensures opening and closing procedures are followed; assigns post positions, directs rotations, provides first-line supervision during an incident or emergency situation.

• Keeps collection safe and secure by preventing unauthorized persons from touching, handling, defacing, or otherwise tampering with the collection.

• Regulates and controls traffic through the galleries; ensures smooth operation of special events, previews, and receptions.

• Supervises protection for the museum and premises from criminal activity, fire, and safety hazards.

• Assists in evacuation of the museum in the event of a security alert or emergency that threatens life or property; ensures security of area until authorities can arrive on the scene; coordinates and provides basic first aid and CPR; directs calls for emergency medical assistance.

• Responds appropriately to guest conflicts as second level of conflict management.

Required Education, Knowledge, Skills, Abilities:

• High school diploma or G.E.D and one year related experience, or an equivalent combination of education and experience.

• Ability to understand and follow policies and make logical decisions.

• Ability to supervise and train assigned staff.

• Ability to detect and resolve problems and report information to appropriate personnel.

• Proficiency in Microsoft Office, the internet, and other relevant software.

• Excellent interpersonal, communication, and time management skills.

• Ability to organize workflow and coordinate activities.

• Ability to maintain effective customer relations.

• Working knowledge of Reynolda's history, architecture, art collections, and the decorative arts. Commitment to learning is essential (Training available).

• Ability to successfully complete in house training, First Aid and CPR training.

• Ability to work flexible shifts including weekends and holidays.

• Physical Requirements: Sedentary work; stooping, kneeling, climbing stairs, reaching, walking, fingering, feeling, talking, hearing, repetitive motions. Required to have visual acuity to determine the accuracy, neatness, thoroughness of work assigned. Subject to both environmental conditions: Activities occur inside and outside. Required to function in narrow aisles or passageways.

Preferred Education, Knowledge, Skills, Abilities:

• College degree with background in Education, History, Art History, Literature, or Communication.

Additional Job Description

Wake Forest University requires proof of full vaccination with an FDA approved or authorized COVID-19 vaccine for all positions posted on or after September 13, 2021. Wake Forest University requires that you provide satisfactory proof of full vaccination status to Human Resources within three days of your hire date. You must also maintain full COVID-19 vaccination status, as classified by the CDC, during your employment at Wake Forest University.

Consistent with federal, state and local law, Wake Forest University will consider accommodations for disability- and religious-based reasons unless providing an accommodation would result in an undue hardship to the University.

If you seek an accommodation from the vaccination requirement for disability- or religious-based reasons, you should contact Human Resources.

Time Type RequirementPart timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.

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