Senior Director- Strategic Account Management - C&S, Retail and eCommerce
Zoetis

Job Info

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At Zoetis, we are dedicated to enhancing animal health and well-being. As a global leader in animal health, we're seeking a visionary and results-driven Head of Strategic Account Management to play a pivotal role in steering our engagement with Corporate & Specialty hospitals, Retail and Omni-channel partners. This high-impact position is at the forefront of shaping our growth strategies, ensuring alignment with broader brand goals and fostering innovation in the ever-evolving animal health industry.

Key Responsibilities:

1. Strategic Business Development:

• Spearhead the identification and cultivation of emerging business opportunities within the following key segments:

• Corporate and specialty hospitals
• Retail partners (eCommerce, Brick & Mortar, Hybrid)
• Omni-Chanel partners (Veterinary clinics + Retail)

• Conduct comprehensive oversight of the existing customer base, exploring expansion opportunities and fostering relationships with emerging partners.

2. Sales Strategy and Process Optimization:

• Develop and implement an overarching outbound sales and business development strategy, streamlining sales processes, structure, and best practices across the team.
• Manage the proposal response process, ensuring alignment with business priorities and maximizing Zoetis GTN through strategic deal structuring and pricing.

3. Strategic Planning and Financial Management:

• Oversee multiple P&Ls, driving strategic planning, business forecasting, and ensuring a positive consumer experience.
• Lead negotiations, contracts, and trade fund management, consistently measuring and enforcing trade terms while identifying optimization opportunities.

4. Innovation and Consumer-Centric Focus:

• Identify consumer-centric opportunities for innovation and collaboration, driving long-term, sustainable growth across Zoetis Brands.
• Stay abreast of industry trends and customer needs, building a dynamic short/medium/long-term sales pipeline.

5. Talent Development and Training:

• Identify proficiency gaps within the team and design and deliver training programs to enhance performance.
• Lead and coach teams, fostering a culture of continuous improvement and achievement.

6. Stakeholder Engagement and Relationship Management:

• Collaborate with internal and external stakeholders, influencing and aligning with cross-functional teams to drive strategic direction.
• Interact effectively with Senior Management, peers, and other functions, ensuring seamless communication and collaboration.

Qualifications:

• Undergraduate degree (BS/BA) in Business, Management, Economics, or related field. MBA strongly preferred.
• 15 years of proven record in successful sales management and strategy execution, preferably in the animal health industry.
• 8-10 years of experience in team management and coaching.
• Ability to work in a highly dynamic and complex environment, with a strong analytical mindset and problem-solving skills.
• Exceptional communication and presentation skills, with the ability to influence without authority.

Physical Requirements:

• This is an office position with overnight travel of approximately 25-30%, including some weekends.

Full time

Regular

Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

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