Senior Courier / Trainer $17-$20/hr DOE
BioReference Laboratories

Brooklyn, New York

Posted in IT
15 days ago

Job Info

Position Summary

As a Logistics Courier Team Lead you will assists the Area Supervisor in their day-to day hub operations and courier activities. You will be responsible for encouraging a positive culture and process as well as promoting excellence, improvement and recognition within the department.

Duties and Responsibilities

Duties may include but are not necessarily limited to the following:

  • Handle Internal/external customer relations and emails, Problem Escalation/Resolution, and Process Improvement
  • Coordinate with Supervisor to ensure Report Delivery, Route Optimization, OSC Utilization, Supply Coordination, Coverage, and Vehicle Maintenance.
  • Train new hires and existing couriers when necessary
  • Follow, understand and educate team on company policies
  • Ensures policies are followed by team to maximize quality control and assurance
  • Route Rides (For Quality Assurance & Test Runs for New/Modified Routes)
  • Communicates all unresolved issues to the supervisor/manager for resolution
  • Provides input to leadership and at times can lead the daily huddles
  • Perform other related duties as assigned including temporary coverage responsibilities for area
  • Route Coverage - Covers route/stop/delivery/runs when we have no other option but OSC

Minimum Qualifications:

  • High school diploma or equivalent
  • Must have a valid and clean driver's license for a minimum of 4 years
  • Previous Experience as a Courier (Medical Courier preferred)
  • Previous Leadership Experience a Plus
  • Must Have Excellent Communication Skills both Verbal and Written.
  • Must be proficient in MS Office and Excel
  • Successfully pass pre-employment (post offer) drug screen, MVR

BioReference Laboratories is an Equal Opportunity Employer

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