Senior Business Systems & Quality Analyst
FedEx


Job Info


Leads conceptualization, planning, design, quality assurance, implementation and support of global technology solutions. Provide services to internal customers, such as: business expertise, requirements and application design, quality assurance, implementation and support, and application support. Provides input into the design of business analysis standards and practices. Reviews exception requests and escalate any warranted exceptions Management for review and approval. Perform peer work product reviews and mentor business analysts. Leads the transformation of business processes and operational tools to enable global excellence.

Qualifications: Master's degree in Engineering, Business, Information Systems, Computer Science or other quantitative discipline plus 3 years of experience in the job offered or 3 years of experience with selecting the appropriate techniques to accomplish business analysis and in a minimum of 3 of the following areas: application development/maintenance, application/technology support, business area expertise, business analysis, business data management, systems requirements analysis, requirements
documentation, business process modeling/design, logical data modeling, IT standards/processes, IT vendor solution analysis/sourcing, IT metrics design/analysis, software design, software quality assurance, systems demand management, systems integration, systems project management, systems strategic planning, systems training design/delivery, test automation/SLDC expertise test/use case development, test planning/coordination. The employer will alternatively accept a Bachelor's degree or equivalent* in Engineering, Business, Information Systems, Computer Science or related field of study plus 5 year of experience in the job offered or 5 years of experience with selecting the appropriate techniques to accomplish business analysis and in a minimum of 3 of the following areas: application
development/maintenance, application/technology support, business area expertise, business analysis, business data management, systems requirements analysis, requirements documentation, business process modeling/design, logical data modeling, IT standards/processes, IT vendor solution analysis/sourcing, IT metrics design/analysis, software design, software quality assurance, systems demand management, systems integration, systems project management, systems strategic planning, systems training design/delivery, test automation/SLDC expertise test/use case development, test planning/coordination in lieu of a Master's degree plus 3 years of experience. Must have 3 years' of experience with the following: Informatica 10.4.1 or SAS Data Integration Studio; Spotfire or MS Power BI or Tableau; Statistical programming languages like SAS/R; Advanced level of Teradata & Oracle
SQL programming; Expert level of data visualizations and storytelling techniques (used to better present the business problem with data analysis to a non-technical person). Must possess strong leadership, human relations, communications skills and planning and organizing abilities. Must be able to
collaborate with business areas, systems users and technical developers. The position allows for telecommuting from home within 50 miles of the Memphis, TN office.


*Employer will accept one (1) year of directly related experience in lieu of one (1) year of education.*

To be eligible for consideration, you must APPLY and UPLOAD your resume.

FedEx Express is absolutely, positively your best choice for a career.
Are you looking for a company that provides a safe, diverse and rewarding environment where employees have opportunities to grow and succeed?
Are you looking for a company that provides benefits, competitive pay and opportunities to develop your skills into a rewarding career?
This is who we are and what we do. Come join the team that is recognized consistently among best employers and is the world's largest express transportation company, providing services to more than 220 countries and territories. Come help us deliver the FedEx Purple Promise by making every customer experience outstanding.
We're excited that your career search has brought you to FedEx. Visit the link below to see more about what it means to join the team at FedEx:
https://www.fedex.com/en-us/about/working-at-fedex.html
FedEx Express is an EEO/AA employer and prohibits discrimination and harassment against any applicant or employee on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing.
FedEx Express is an AA/EEO/Veterans/Disabled Employer.
Applicants who require reasonable accommodations to complete a profile or to submit responses to qualifying questions may contact Reginald Stewart at 1-866-730-1021.
Please click below to learn more about your rights as an Applicant under Federal Employment Laws:

  • Equal Employment Opportunity is the Law
  • EEO is the Law Supplement
  • Pay Transparency Policy
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act
E-Verify Program Participant: FedEx Express participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).
Please click below to learn more about the E-Verify program:
  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / (Spanish)
If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
Pursuant to the San Francisco Fair Chance Ordinance FedEx Express will consider for employment qualified applicants with arrest and conviction records.

NEW YORK CORRECTION LAW
ARTICLE 23-A
LICENSURE AND EMPLOYMENT OF PERSONS PREVIOUSLY CONVICTED OF ONE OR MORE CRIMINAL OFFENSES
Section 750. Definitions.
751. Applicability.
752. Unfair discrimination against persons previously convicted of one or more criminal offenses prohibited.
753. Factors to be considered concerning a previous criminal conviction; presumption.
754. Written statement upon denial of license or employment.
755. Enforcement.
•750. Definitions. For the purposes of this article, the following terms shall have the following meanings:
(1) \"Public agency\" means the state or any local subdivision thereof, or any state or local department, agency, board or commission.
(2) \"Private employer\" means any person, company, corporation, labor organization or association which employs ten or more persons.
(3) \"Direct relationship\" means that the nature of criminal conduct for which the person was convicted has a direct bearing on his fitness or ability to perform one or more of the duties or responsibilities necessarily related to the license, opportunity, or job in question.
(4) \"License\" means any certificate, license, permit or grant of permission required by the laws of this state, its political subdivisions or instrumentalities as a condition for the lawful practice of any occupation, employment, trade, vocation, business, or profession. Provided, however, that \"license\" shall not, for the purposes of this article, include any license or permit to own, possess, carry, or fire any explosive, pistol, handgun, rifle, shotgun, or other firearm.
(5) \"Employment\" means any occupation, vocation or employment, or any form of vocational or educational training. Provided, however, that \"employment\" shall not, for the purposes of this article, include membership in any law enforcement agency.
•751. Applicability. The provisions of this article shall apply to any application by any person for a license or employment at any public or private employer, who has previously been convicted of one or more criminal offenses in this state or in any other jurisdiction, and to any license or employment held by any person whose conviction of one or more criminal offenses in this state or in any other jurisdiction preceded such employment or granting of a license, except where a mandatory forfeiture, disability or bar to employment is imposed by law, and has not been removed by an executive pardon, certificate of relief from disabilities or certificate of good conduct. Nothing in this article shall be construed to affect any right an employer may have with respect to an intentional misrepresentation in connection with an application for employment made by a prospective employee or previously made by a current employee.
•752. Unfair discrimination against persons previously convicted of one or more criminal offenses prohibited. No application for any license or employment, and no employment or license held by an individual, to which the provisions of this article are applicable, shall be denied or acted upon adversely by reason of the individual's having been previously convicted of one or more criminal offenses, or by reason of a finding of lack of \"good moral character\" when such finding is based upon the fact that the individual has previously been convicted of one or more criminal offenses, unless:
(1) There is a direct relationship between one or more of the previous criminal offenses and the specific license or employment sought or held by the individual; or
(2) the issuance or continuation of the license or the granting or continuation of the employment would involve an unreasonable risk to property or to the safety or welfare of specific individuals or the general public.
•753. Factors to be considered concerning a previous criminal conviction; presumption. 1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:
(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.
(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.
(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.
(d) The time which has elapsed since the occurrence of the criminal offense or offenses.
(e) The age of the person at the time of occurrence of the criminal offense or offenses.
(f) The seriousness of the offense or offenses.
(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.
(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.
2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.
•754. Written statement upon denial of license or employment. At the request of any person previously convicted of one or more criminal offenses who has been denied a license or employment, a public agency or private employer shall provide, within thirty days of a request, a written statement setting forth the reasons for such denial.
•755. Enforcement.
1. In relation to actions by public agencies, the provisions of this article shall be enforceable by a proceeding brought pursuant to article seventy-eight of the civil practice law and rules.
2. In relation to actions by private employers, the provisions of this article shall be enforceable by the division of human rights pursuant to the powers and procedures set forth in article fifteen of the executive law, and, concurrently, by the New York city commission on human rights.


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