Sales Operations Analyst 5
PayPal Inc.

Job Info

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At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:
Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal's 400+ million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo, Honey, and others, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The PayPal sales organization acquires merchants and partners via direct and indirect sales teams. The Global Revenue Operations team supports the functions essential to the global sales force. These include planning, process optimization, compensation support, sales tools management, sales and partner analytics, and performance management. The Sales Operations Analyst 5 works as a business partner, responsible for driving sales productivity and effectiveness, by managing operations for one or more regional sales team(s), depending on team size. This role is a high performing individual contributor, typically reporting to a Revenue Operations Director.

The Sales Operations Analyst 5 will drive the annual business planning process and enable the ongoing operating rhythms of the sales team(s) within the region, by employing sales best practices in Sales Compensation, Pipeline & Forecast Management, Territory & Account Allocations, Account Planning, Lead Management, and Deal Management. The Sales Operations Analyst 5 will work closely with internal stakeholders such as Technology, Analytics, and Compensation to ensure the appropriate objectives and priorities are enabled for the sales organization to achieve revenue targets. In some cases, the Sales Operations Analyst 5 will also take on a Program Management role and coordinate the work of multiple cross functional teams in execution of strategic initiatives designed to improve the sales processes and practices for the assigned sales region(s).

Job Description:

Responsibilities

• Analyze data to communicate revenue performance results, build forecasts, and develop insights to help sales leaders improve the performance of the business.
• Oversee day-to-day sales process execution and deal approvals, identify problems, escalate issues or recommend/take corrective action
• Implement sales forecasting, account and territory planning, quota setting, performance management and other sales management disciplines. Proactively monitor and strive to maintain high levels of quality, accuracy, and process consistency
• Coordinate with cross-functional teams and Sales Enablement partners on GTM planning and readiness for new sales initiatives, tracking and administration of new sales campaigns, lead generation, and product launches
• Manages and provides input to senior leadership and Compensation COE in the development and administration of sales incentive compensation programs.
• Assist in the development of internal audits and controls to ensure integrity of business processes and data.
• Provide general support for sales team inquiries, ad-hoc requests, projects, and escalations for the sales region(s).

Skill Requirements

• Minimum of 5 years experience within sales management, sales/revenue operations, or management consulting. Experience in banking, payments, financial services or fintech is preferred.
• Requires an excellent understanding of standard business practices related to Sales/Revenue Operations processes and systems (sales cycle, salesforce.com, reporting, forecasting, territory management, sales compensation and quota design).
• Process design and reengineering experience helpful. Six Sigma certification, preferred.
• Proven experience in transforming sales/revenue operations and driving quantifiable improvements in sales performance
• Strong project management skills to implement change and drive adoption of new disciplines
• Clear, analytical thinker with intellectual curiosity. Challenges the status quo.
• Ability to build relationships that enable collaboration with and influence of Revenue Operations senior management, sales senior management, and cross functional stakeholders equally
• Confident self-starter with a keen attention for detail and an ability to manage multiple tasks and projects simultaneously.
• Able to manage ambiguity and shift priorities when needs change.
• Flexibility to work with colleagues in Europe, the United States, Australia, and Asia and, on occasion, accommodate calls and deadlines aligned to other time zones

Additional Job Description:

Subsidiary:
PayPal

Travel Percent:
0

Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:
Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

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