Residential Services Coordinator - San Mateo & Santa Clara County COVID Motel Sites
LifeMoves


Job Info


LifeMoves is seeking dependable Residential Services Coordinators for regular part-time and full-time positions throughout San Mateo and Santa Clara Counties to help at COVID isolation motels. These roles will also transition to traditional RSC roles at our shelter sites when the COVID isolation motels close down.

Position Summary: The Residential Services Coordinator's (RSC) primary role and responsibility is to provide safety supervision of program participants; and, work collaboratively with other staff in assisting clients towards the goals of permanent housing and a stable income. Successful RSC's will demonstrate strong attention to detail, multi-tasking, and diplomatic limit setting. Duties will eventually include, but are not limited to - client exit and entry supervision, monitor client activities ensuring program rules are abided, answering phones, accepting donations and helping maintain cordial neighborhood relations. For the COVID isolation motels, duties will involve contact-less meal drops, responding via phone to client needs, data quality assurance, collaborating with internal and external partners to ensure clients safely complete isolation. The salary for the RSC position is $19 - $21 an hour (an additional $1.50 for swing shifts 5pm - 12am, and an additional $2.00 for grave shifts 12am - 8am).

About Us: LifeMoves is one of the largest and most effective providers of shelter and supportive services across Silicon Valley and the San Francisco Peninsula. As a results-driven organization, since 1987, our mission has been to provide interim housing and supportive services that create opportunities for homeless families and individuals to rapidly return to stable housing and long-term self-sufficiency. Our successful therapeutic service model combines clean, modern housing with intensive supportive services that promote dignity and motivate our clients to achieve autonomy. LifeMoves operates over 15 major sites from San Jose to Daly City

Culture: LifeMoves staff are dedicated to serving our community. Diverse in background, outlook and life experience, our team addresses important social issues with passion and creativity. A culture of collaboration and innovation provides a thriving and successful environment for all. We foster personal growth through ongoing investment in the professional development of our staff. Together, we are committed to breaking the cycle of homelessness and helping our clients achieve long-term self-sufficiency.

Duties may include:

  • Providing crisis management for clients; making linkages for interventions as appropriate
  • Provide linkages to county services as needed; communicate with Public Health Department regarding clients not following program protocols
  • Supports client and facility needs
  • Data quality check to ensure accuracy of records
  • Assist in discharge planning, including completing transportation requests via email
  • Field questions from clients and respond to requests via phone
  • Assist in food distribution
  • Complete incident reports as needed
  • Work with hotel staff to track client check-in and check-outs; maintain daily client logs
  • Assist with laundry collection and distribution
  • Provides safety supervision of program participants
  • Other duties as assigned
Position Qualifications

  • High school diploma or GED
  • A minimum of high school diploma or GED required.
  • A BA/BS in Social Services, Education a plus.
  • Personal or professional experience/education working with mental health clients a plus.
  • Bilingual/Spanish speaking preferred, but not mandatory.
We have a comprehensive benefits package, which includes Medical, Dental, Vision, Flex Spending Account, Dependent Care Reimbursement Account, Long-Term Disability, Life Insurance, 401K, etc.

To learn more about our non-profit organization, check out our website at www.lifemoves.org

LifeMoves is an Equal Opportunity Employer (EOE)


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