Rehab Department Secretary - Full Time - Days
Martha's Vineyard Hospital (MVH)

Falmouth, Massachusetts

Posted in Health and Safety

Job Info

This position directly reports to the Operations Supervisor. The Rehab Department Secretary, under supervision, provides administrative support to health care providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and the providers.

Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position.

The emphasis is placed on the ability to:

  • Organize priorities and complete tasks.
  • Adhere to HIPPA policies and be able to manage confidential patient information.
  • Schedule patient appointments.
  • Register new patients.
  • Answer incoming phone calls and triage as appropriately.
  • Be able and willing to complete all clerical tasks as required.
  • Work with our clinicians and other team members to insure timely flow of patient information.
  • Assist in opening and end of day procedures.
  • Demonstrate flexibility and willingness to assume additional responsibilities.
  • Act as a liaison between departments - This person understands their position is an important part of the care team in the Patient Centered Medical Practice and promotes partnership between patients, family and team.

  • High School diploma or equivalent required.
  • Associates or college course work preferred.
  • 1-3 years of customer service experience, preferably in a clinical setting.
  • Bilingual preferred.
  • Electronic Medical Record Experience preferred.
  • Ability to work effectively on a team.
  • Ability to manage multiple tasks concurrently.

EEO Statement
Martha's Vineyard Hospital and Windemere Nursing & Rehabilitation Center are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

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