Registration QA Specialist
DaVita

Tacoma, Washington

Posted in Health and Safety
10 days ago


Job Info


1441 15th StCourt A, Tacoma, Washington, 98402, United States of America

Registration QA Specialist

We are seeking a QA specialist to audit TM work items following the defined best practices, and provide feedback to TMs with areas of opportunity. The QA specialist will work closely with the Leadership Team to identify gaps in processes and coaching opportunities to help ensure TMs are establishing a high level of accuracy.

The QA specialist must have the ability to interpret process documentation and review account information in our Registration and Billing systems. They must be methodical and consistent in auditing with an "I'm here to help" mentality.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Highly organized and productive
  • Thorough understanding of revenue cycle processes and how Registration impacts downstream teams
  • Provide analytical support to perform audits or deep dives as needed to support the business
  • Identify process gaps or inconsistencies in documentation
  • Provide 1-1 TM coaching
  • Excellent verbal and written communication skills.

Experience:

2+ years of Revenue Operations experience required

Registration experience preferred

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits



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