We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Supervisor in our Customer Operations Department.
Essential Duties:
Supervisors must keep both the company goals and customer expectations in mind when overseeing daily operations. In this role you will provide oversight and direct on-the-job training for new hires and recurrent training for existing employees in all ramp functions. Responsibilities include briefing and distribution of training material/checklists to mentors, creating and coordinating schedules and providing hands-on assistance to the Training Department along with feedback to direct managers. Approve employees for release to duty after completion of training programs. This position requires the successful candidate to work a varied work schedule.
Responsible to meet or exceed all performance goals. Coach and provide career development to the staff. Correct non-compliant behavior and impose disciplinary action as required. Understand the corporate culture, policies and goals, and take measures to implement these into daily work routines. Manage the operational activities of the department in accordance with established policies and procedures. Manage a staff of employees with varied duties. Administrative duties may include daily/weekly/monthly reports. Maximize operational performance for the station by adjusting to changes in operational conditions and pro-actively solving problems. Supervise, direct and monitor personnel in the completion of their duties and make adjustments, as necessary, to ensure on-time performance and quality customer service. Provide support when employee absence affects the operation.
Job Qualifications and Competencies:
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