Patient Services Rep
Tower Health

Job Info

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Job Summary

Occupational Health is looking for a Patient Services Representative for our Pottstown location. This is a Fast paced office providing comprehensive health services to employees of client companies throughout the Tri County area. The Patient Services Representative duties are answering phones, making appts, checking in and out patients in both Systoc and Epic. Communicating with insurance companies, OH Client companies, patients, nurse case managers to facilitate care. Team approach to customer service and efficient office flow. Assisting with referral appointments. Also assist with urine drug screens and breath alcohol testing as needed.

Hours: Monday-Thursday 8am-5pm and Friday 7:30am-4pm. Flexibility to move to 7:30am when coverage is needed.

#Potts

Qualifications

Education Requirements

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• At least 1 year of Patient Services experience is preferred

Required Skills

• Computer Skills to include use and navigation
• Customer Service Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Keyboarding
• Medical Terminology
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Word
• Multi Line Telephone Operational Skills
• Multitasking
• Organizational Skills

Overview

We believe in the power of people to create great care.

Pottstown Hospital is a 213-bed facility with a full range of health services, including inpatient and outpatient, medical and surgical, and diagnostic and emergency care, to name a few. We believe in the power of people to create great care. We deliver compassionate, safe, quality care. And we work hard every day to be a place of healing, caring, and connection for patients and families in the community we call home.

Awards:

• Healthgrades® Patient Safety Excellence Award™ (2023)
• Lown Institute Hospitals Index: Grade A Cost Efficiency, Grade A Inclusivity
• The Pottstown Mercury Readers' Choice Award - Best Hospital
• Get With The Guidelines Stroke SILVER PLUS
• Get With The Guidelines Heart Failure GOLD PLUS

Accreditations

• Accredited by The Joint Commission
  • Certified Primary Stroke Center
  • Certified in Hip/Knee Replacement, Heart Failure
• Accreditation by the American College of Surgeons
  • Commission on Cancer
• Accreditation with the American College of Radiation Oncology
• American College of Radiology Accreditation
  • CT Scan, MRI, Mammography, Nuclear Medicine, and PET Scan
• Intersocietal Accreditation Commission (IAC)
  • Extracranial Cerebrovascular Testing
• Designated Lung Cancer Screening Center by the American College of Radiolog

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