Part-Time Guest Services Staff, IU Event Services
Indiana University

Bloomington, Indiana

Posted in Education and Training


Job Info


Department

AUDITORIUM (BA-AUTM-IUBLA)

Department Information

IU Event Services, a department of IU Auditorium, is Bloomington's leading provider of guest services staffing. Our guest services model follows the simple rule to exceed guests' expectations in every facet of their experience. IU Event Services events are aligned with the vision and goals of the organization we work with, bringing with us the philosophy that the organization and the events must be created with the customer in mind.

Job Summary

The Guest Service staff position in responsible for:

  • Greeting and directing guests at events.
  • Creating a warm, welcoming atmosphere for patrons.
  • Scanning tickets and ushering fans in at major IU events, including IU Football games, IU Basketball games, Little 500 races, and IU Commencement ceremonies.
  • Assisting patrons with accessibility issues.
  • Overseeing crowd management.

Qualifications

EDUCATION

Required
  • General knowledge at the high school level.
WORK EXPERIENCE

Preferred
  • Prior sales or customer service positions.
SKILLS
  • Outstanding customer service and communication skills.
  • Ability to work in a team environment.

Working Conditions / Demands

Ability to move through a multi-level facility. Ability to stand for extended periods of time. Ability to lift up to ten pounds.

Work Location

Bloomington, Indiana

Advertised Salary

$10.15 per hour and $10.40 per hour based on event type. Additional supervisor and manager positions available after experience.

Work Hours

Shift times vary. Up to 29 hours per week.

Job Classification

Career Level: Temporary

FLSA: Nonexempt

Job Function: Temporary Hourly

Job Family: Temporary Regular

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Beginning with the fall 2021 semester, all Indiana University students, faculty, and staff will be required to be fully vaccinated for COVID-19 as a condition of enrollment / employment. To learn more about this requirement, view our COVID-19 vaccine information page.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234



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