PACE Program Manager
PacificSource

Job Info

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Looking for a way to make an impact and help people?

Join PacificSource and help our members access quality, affordable care!

PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.

Diversity and Inclusion: PacificSource values the diversity of the people we hire and serve. We are committed to creating a diverse environment and fostering a workplace in which individual differences are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.

The PACE Program Manager is responsible for managing key aspects of the Program of All Inclusive Care for the Elderly (PACE) Program Launch, including the PACE Center Development and coordination of deliverables for the PACE application. Utilizing strong Project Management skills, interfaces with multiple stakeholders to ensure that milestones are being met across various projects and programs to meet the organizational goal of establishing a PACE program.

Essential Responsibilities:

• Coordinate the PACE Center Development, including Construction, IT for the Center, and Transportation in accordance with prevailing PACE regulations (CFR 460.0 et al). Interface with multiple departments and vendors.
• Work closely with key stakeholders, manage the completion of deliverables by PacificSource functional areas needed to successfully submit the PACE application to CMS in March 2025. Ensure that policies needed for the CMS application have been reviewed and approved by leadership.
• Together with the CMO and Executive Director, ensure preparedness for State Readiness Review in Lane County and Central Oregon.
• Interface regularly with IT Project Manager coordinating EHR implementation for PACE. Create routine status reports for each project and report status to the necessary stake holders. Develop and manage schedule, timelines, activities, milestones. Assess/analyze resource constraints/capacity and plan accordingly.
• Ensure/oversee complete requirements gathering and documentation. Monitor risks and issues and maintain logs of actions/decisions.
• Monitor and maintain scope, change requests and/or solicit sponsor approvals.
• Track project progress and communicate to team members, sponsor, and leadership.
• Maintain central point of contact with vendor(s), including contractors. Track project actual expenditures to budget, and review vendor invoices before payment.
• Ensure contract negotiations follow project management standards and guidelines.
• Negotiate for necessary resources for key initiatives to implement the organizational strategy.
• Manage cross-functional teams across many knowledge domains.

Supporting Responsibilities:

• Meet department and company performance and attendance expectations.
• Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
• Customer service oriented, and commitment to establishing and maintaining positive and healthy working relationships.
• Perform other duties as assigned.

SUCCESS PROFILE

Work Experience: Minimum of 5 years of program or project management experience managing multiple projects. Experience in health-related fields and with complex construction projects preferred.

Education, Certificates, Licenses: Bachelor's degree required. Advanced degree and/or Project Management Certification (PMP) strongly preferred.

Knowledge: Experience with change management processes. Extensive knowledge of industry standards and benefits, policy, and processes. Demonstrated ability to project manage multiple, parallel projects and staff requirements. Excellent computer skills, including experience with project management tools such as Microsoft Project, Outlook, and Excel. Familiarity with project management techniques and standards. Responsible for accurate documentation of issues. Participates in broad assignments requiring originality and ingenuity with appreciable latitude for action or decision. Ability to work independently with minimal supervision. Assures member confidentiality, privacy, and health records security. Requires ability to define and prioritize problems and manage workload without direct supervision. Strong business analysis, process improvement, and project management skills are essential. Basic math skills required, including percentages, ratios, graphing, and spreadsheet skills. Excellent oral and written communication required. Excellent interpersonal skills to assist in working with internal and external customers, vendors, and consultants.

Competencies

Adaptability

Building Customer Loyalty

Building Strategic Work Relationships

Building Trust

Continuous Improvement

Contributing to Team Success

Planning and Organizing

Work Standards

Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time.

Skills:
Accountability, Communication, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork

Our Values

We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:

• We are committed to doing the right thing.
• We are one team working toward a common goal.
• We are each responsible for customer service.
• We practice open communication at all levels of the company to foster individual, team and company growth.
• We actively participate in efforts to improve our many communities-internally and externally.
• We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
• We encourage creativity, innovation, and the pursuit of excellence.

Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.

Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

This job has expired.