Order Processor III
American Woodmark

Job Info

---

With over 10,000 employees and more than a dozen brands, American Woodmark is one of the nation's largest cabinet manufacturers. By partnering with major home centers, builders, and dealers, we spark the imagination of homeowners and designer and bring their vision to life. Across our service and distribution centers, our corporate office and manufacturing facilities, you'll always find the same commitment to customer satisfaction, integrity, teamwork, and excellence.
We are on a journey to encourage an inclusive Woodmark, and are taking meaningful actions to promote diverse representation across every part of the business. Together, every team member contributes to making American Woodmark a place where people can express who they are through what they do.





POSITION PURPOSE:

To provide Builder Service support by building orders in Encore.





IDEAL CANDIDATE PROFILE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.





Education, Experience and Skills:
* High School diploma or GED, some college courses beyond high school preferred
* 3 to 5 years experience in a Field Service environment
* 3 to 5 years experience in the construction industry
* Advanced computer skills including knowledge of windows based applications and Microsoft Office applications.
* Ability to build effective business relationships and work effectively with all levels of employees within AWC and its customer's organization and the public
* Excellent communication and organizational skills





ESSENTIAL FUNCTIONS:

* Review incoming measured and processed Field Orders from Field Supervisors.
* Collect updated documentation as needed to properly build order in Encore
* Build the Field Order into a order ready document in Encore
* Upload completed Encore order and related documents into Maestro
* Alert the Order Analyst that an Encore order is ready for analysis and verification.
* Maintain scorecard measurements relative to functional area
* Modify Layouts from





SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities





SCOPE & EXPECTATIONS:
Language Skills:
The individual must have the ability to read, and interpret common business documents, including, reports, graphs, charts, diagrams, and pricing schedules. The ability to listen and communicate effectively with customers / clients in an effort to respond to common inquiries or complaints from customers / clients, members of the business community or public.




Mathematical Skills:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, percent and to interpret graphs and diagrams.





Reasoning Ability:
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.




PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee frequently required to use arms, hands, and fingers, to handle, feel, and reach. The employee is required to occasionally stand and walk. The employee is occasionally required to lift a minimum of 40 pounds.





WORKING CONDITIONS:
Typical office environment. The noise level is usually moderate. Work shifts will vary from standard business hours.





BENEFITS PACKAGE INCLUDES:
* Competitive Compensation
* Health Care Benefits
* Paid Holidays
* Paid Vacation Days
* Paid Sick Days
* 401(k) Match
* Tuition Assistance
* Relocation Assistance when available



AN EQUAL OPPORTUNITY EMPLOYER
The American Woodmark Corporation does not discriminate on the basis of race, color, national origin, ancestry, age, religion, military and veteran status, sex, gender, gender identity, gender expression, sexual orientation, genetic information, marital status, medical condition, pregnancy, or any other legally-protected characteristic; and it will comply with all applicable state discrimination laws. No person shall be denied employment solely because of any disability which is unrelated to the ability to engage in the essential functions involved in the position for which application has been made either with or without reasonable accommodations

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job has expired.