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PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.
Diversity and Inclusion: PacificSource values the diversity of the people we hire and serve. We are committed to creating a diverse environment and fostering a workplace in which individual differences are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
Position Overview: Work as an integral part of the case management team to serve members and community providers/partners by supporting the improvement of patient outcomes through implementation of evidence-based patient navigation services. Provide direct support to members with complex psycho-social issues which create barriers to adherence with medical regimens and achievement of optimal health outcomes. Assist with program development, team processes, as well as build effective member, provider and community partner relationships. The Member Support Specialist III provides individualized assistance to patients to facilitate access to quality care. This position ensures that members are informed of potential care options and have full access to screening, diagnostic, and treatment options. The Member Support Specialist III will serve as a key resource for developing and expanding member access to care resources throughout the PacificSource regions.
Essential Responsibilities:
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