Medical Secretary - Therapy department
Tower Health

Job Info

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Job Summary

The Ideal candidate would be Spanish Speaking Bi-Lingual with experience in medical scheduling, pre-authorization, and working with families from diverse backgrounds

Provides a full range of front desk operations in a busy therapy department. Provides customer service to patients, families, therapists and staff as needed. Represents image of the hospital to patients, community and institution through personal and telephone contact. Receives, greets patients, family members/visitors, physicians and hospital personnel as appropriate in a friendly and courteous manner. Answer multiline telephones using appropriate telephone etiquette. Triage calls, records, communicates and delivers all messages assuring accuracy and timelines. Schedules and confirms all patient appointments for a high volume office into the scheduling system. Will keep the schedule up to date showing proper ratio patients per doctor. Organizes and prepares charts. Filing of patient charts and information into the medical record. Registers new patients and updating current patient's information as needed.

Please contact Jerrica Alford, at Jerrica.Alford@towerhealth.org if you have any questions!

#STC

Qualifications

Education Requirements

• High School Diploma - OR - GED

Experience

• Relavant medical office experience
• The Ideal candidate would be Spanish Speaking Bi-Lingual

Required Skills

• Computer Skills to include use and navigation
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• Multitasking
• Organizational Skills
• Problem Solving Skills

#STC

Overview

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area

About St. Christopher's Hospital for Children

St. Christopher's Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.

St. Christopher's has more than 220 pediatric experts on staff, combining top-notch pediatric care with a wide array of pediatric specialties including Cardiology, Ear, Nose and Throat, Gastroenterology, Oncology, and Orthopedics. It houses the only Verified Pediatric Burn Center between New York City and Baltimore and is one of only three Level I Pediatric Trauma Centers in Pennsylvania. St. Christopher's is a Magnet® designated hospital and was recognized as a Women's Choice Award Best Children's Hospital.

In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home

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