Manager, Training and Curriculum Development
Zoetis


Job Info


The Diagnostics Manager, Training and Facilitation is an integral member of the Learning & Development (L&D) team. This position is HQ-based in Parsippany, NJ or Remote serving the US learning needs of our Diagnostics & Reference Lab Business Unit. The expectation is for this manager to develop strong working business unit relationships working collaboratively with partners to support their marketing, territory, and business strategies via effective learning program development. This role will focus on ongoing skills training for ABM's and Strategic Growth Managers focused on coaching teams within the Diagnostic portfolio, Animal Health Industry and the capital equipment selling process. Also, this manager should develop strong working relationships with Sales Leaders to ensure that learning programs are appropriate to business needs and are well supported through manager coaching. This position requires the direct responsibility to coordinate and facilitate engaging workshop sessions in both live and virtual settings.

These initiatives could include, but are not limited to:

  • Working closely with stakeholders to understand key business strategies and develop materials focused on defined learning objectives that drive the business objectives.
  • Helping evaluate and provide guidance on learning programs.
  • Providing facilitation of content workshops both in-person and online.
  • Delivering positive and constructive feedback in the learning environment with examples that motivate and inspire.
  • Coordinating and supporting new product and sales tools rollouts as needed.
  • Creating, maintaining, and evolving related curricula based on business needs.
  • Influencing and collaborating with cross-functional Commercial stakeholders to share best practices and partner solutions.
  • Measuring and reporting out on the business impact of learning programs
  • Participating in Manger Meetings, National Sales Meetings, and regional sales events to create and deliver content that enhances skills to drive business results.
POSITION RESPONSIBILITIES

  • Works with L&D team and Business Unit (BU) leadership to proactively and reactively develop detailed and instructional sound learning programs
  • Uses technology to engage learners to meet learning objectives
  • Develops engaging learning reinforcement leveraging short videos, audio podcasts, quizzing and gamification concepts
  • Takes ownership and accountability for final deliverables and resolves issues to achieve own work objectives; alerts others when a particular process is not working and recommends solutions
  • Interacts on a continual basis with the L&D team and BU leadership to effectively communicate, support and execute initiatives
  • Facilitates workshops, virtual instructor-led sessions, or other business unit meetings as the needs and opportunities present themselves.
  • Demonstrates an understanding of L&D processes and how alignment with collaborative partners builds trust through developing relationships and soliciting input from stakeholders to incorporate in the decision-making process.

ORGANIZATIONAL RELATIONSHIPS
  • Learning and Development
  • USLT Members
  • Diagnostics & Reference Labs Marketing BU Leads
  • Human Resources
  • Sales Leaders
  • Director of DX Operations

EDUCATION AND EXPERIENCE

Requirements:
  • College Degree (BS, BA, or related degree); Master's degree preferred
  • Candidate should have minimum 6-8 years of successful sales experience in animal health or human pharmaceuticals
  • Candidate should have minimum 5+ years work experience in the training and/or learning environment
  • Must be able to interact with team members and stakeholders in a problem-solving, constructive manner
  • Ability to think strategically/creatively and juggle multiple assignments in a deadline-driven environment with the flexibility & adaptability to change priorities as needed
  • Excellent communication skills (written and verbal)
  • Engaging presentation skills in virtual and live settings.
  • Ability to collaborate, adapt and follow up; solutions-oriented

TECHNICAL SKILLS REQUIREMENTS
  • Strong Microsoft Office (Word, Excel, SharePoint) skills required
  • Strong Zoom skills; breakout rooms and engagement techniques.
  • Highly organized and exceptional detail-orientation
  • Ability to coordinate complex and interrelated projects
  • Strong sense of urgency and desire to achieve objectives
  • Above average communication and interpersonal skills
  • Travel to events such as National Sales Meeting, Regional Events and in-classroom training resulting in up to 40% Travel depending on work location.

Full time

Regular

Colleague

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.



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