Manager, People Operations
Otsuka Pharmaceutical

Job Info

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Job Description

The Otsuka-People Team is seeking a Manager, People Operations (HR Services & Operations) who can collaborate cross-functionally to ensure service delivery that optimizes business results and contributes to positive employee experience. This role is responsible for the development, execution, and operation of a People Operations service strategy supporting the end-to-end life cycle of an employee. This role will drive initiatives to improve the process, standardize delivery, and ensure a best-in-class experience.

Responsibilities

• Own the creation, documentation, and management of the end-to-end employee lifecycle processes including new hire processing, on-boarding and integration, employee relations, exits, and maintenance of employee records
• Identify and action opportunities for automation, manager and employee self-service
• Continuously improve the quality of HR data and processes to ensure meaningful and trustworthy business metrics and a positive employee experience
• Collaborate with key partners, including HRIS, to ensure appropriate internal controls and relevant internal audits are in place
• Collaborate with and provide support to the People Team Business Partners, Talent Acquisition, Talent, & Total Rewards Teams
• Develop clear service level standards that define expectations and create accountability for delivering enhanced value through People Operations Services
• Collaborate with counterparts in other domestic and global regions to build synergies and consistency. Provide guidance on the application of key People policies and practices across affiliate offices.
• Partner to build dashboards & reporting to enable transparency and access to information and metrics that inform People and business leaders
• Actively participate as a working manager to foster a customer service focus and culture throughout the organization. Ensure timely, accurate, and value-added responses to inbound inquiries and requests with a focus on exceptional service to employees, People team colleagues, and the business.
• Provide leadership and build organizational capability within the People Operations function by developing a highly effective cross-trained team.
• Plan, organize and coordinate People projects and initiatives
• Partner with vendors and ensure good service delivery and accountability of the services provided to the team.

Qualifications/Skills

• 5+ years of relevant experience in the HR field and a BS degree, preferably with an emphasis in HR or Business
• Experience in leading an HR shared service or operations team and applying service management principles
• Workday (HRIS) experience strongly preferred
• Experience in lean process, process improvement, implementation of enabling technologies
• Proven ability to manage and motivate teams
• Working knowledge and understanding of HR regulation/employment law, principles, policies, and procedures
• Comfortable managing up and across the organization, with strong credibility and the ability to influence leaders and teams - excellent collaboration skills
• Action oriented and be proactive is seeking solutions to problems

• Analytical skills with the ability to resolve a wide variety of complex issues or problems

• Excellent organizational and oral/written communication skills.

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status.

Disclaimer:
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

#KP2

Come discover more about Otsuka and our benefit offerings; https://www.otsuka-us.com/careers-join-otsuka.

Disclaimer:

This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status.

Valid Proof of COVID-19 Vaccination or Accommodation

The COVID-19 Vaccination is mandatory for incoming new hires and employees. Uploading documentation with proof of full vaccination record or an Otsuka approved accommodation will be required during the pre-employment process as permitted by law. New hires must be fully vaccinated unless there is an approved accommodation prior to start date.

Statement Regarding Job Recruiting Fraud Scams

At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.

Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.

Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.

To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https://vhr-otsuka.wd1.myworkdayjobs.com/en-US/External.

Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov, or your local authorities.

This job has expired.