Manager, IT Risk Management & Compliance

Job Info


The purpose of this role is to support the Zoetis Tech & Digital (ZTD) organization from a Risk Management and Compliance perspective. This role will be a member of the Technology Risk Management & Compliance (TRM&C) leadership team and will be accountable for the technology aspects of Quality and Risk Management activities and services for the following global Zoetis Tech & Digital functional areas:

  • ZTD - Veterinary Medicine Research & Development (VMRD)
  • ZTD - Commercial Genetics
  • ZTD - Techology Risk Management (Information Security, Forensics & Threat Inteligence)
  • Management of ZTD's Process Framework and Qualification processes

This role will be also responsible to develop and maintain Personnel Qualification program for ZTD.

  • Partner with business quality and ZTD functional areas so high-quality IT solutions are developed and deployed to meet customer needs, while adhering to applicable regulatory and internal policies & procedures
  • Participate in projects and compliance initiatives representing Risk Management & Compliance
  • Provide Compliance Services to colleagues regarding regulatory (GxP) and Data Privacy compliance for projects and ongoing service delivery
  • Approve Deliverables based on Zoetis Solution Delivery Lifecycle or relevant risk-based process work with business and ZTD to identify compliance gaps, conduct risk assessments and define and implement remediation plans
  • Support the analysis of quality data & implementing data integrity principles for VMRD & Commercial Genetics operations in order to identify and lead targeted continuous improvement efforts to improve operational process effectiveness
  • Enable operational controls alignment within the functional areas focus on segregation of duties, change management and harmonized release management process
  • Participate in conducting and designing functional specific assessments, based on standard RM&C governance, to ensure adherence to processes and controls
  • Participate in routine reporting on the state of compliance within each functional areas of support
  • Identify and work with internal TRM&C operations and ZTD organization to implement KPIs, metrics and standard reports used to identify service improvement opportunities
  • Assures audit awareness & preparedness ofoperations and provide coaching / guidance as a compliance expert
  • Responsible for managing ZTD's process framework and qualification processes

  • BS or MS in Business Administration or Computer Sciences
  • Formal training and/or experience in FDA regulations & computer system validation space highly desired
  • 5+ years of experience in GXP Compliance
  • 5+ years of experience in Information Technology
  • Expert in principles, theories and concepts of regulatory compliance, and of pharmaceutical regulations; including industry knowledge of implementing controls within processes and tools
  • Be able to take a plan, direct the team and efficiently deliver it
  • Demonstrated skills for independently guiding quality and compliance activities during system development and implementation
  • Demonstrated ability to communicate and negotiate with individuals and groups at multiple levels across the organization
  • Ability to work independently, manage multiple priorities, and work in an unstructured environment
  • Excellent customer relationship management skills

Knowledge, Skills, Abilities
  • Senior level experience and understanding of relevant regulations, laws and policies across multiple IT compliance domains (GxP, Privacy, InfoSec, etc.) gained from career experience
  • Proven ability to define and implement IT controls
  • Strategic thinking, leadership and relationship management with a demonstrated ability to operate at senior levels of a large international corporation

Travel Requirements: Ability to travel 5-10%

Full time



Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at site, or (2) via email to/from addresses using only the Zoetis domain of "". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

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