Leadership Development Program Manager
CSG

Job Info

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Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are looking for a Leadership Development Program Manager who will:

• You will report to the Executive Director of Talent Development to contribute toward thought leadership and challenge conventional wisdom/practices to take leadership development to its next level at CSG.
• You will be the own end-to-end development and deployment of learning programs designed for multiple levels of leadership.
• Partner with and influence decision-makers (HRBP and leadership) across the business, demonstrating consulting skills. Maintain stakeholder alignment.
• Design, customize, and curate meaningful learning solutions that break mental habits, foster new ways of thinking, build lasting participant connections, push leaders beyond their comfort zone, and create sustained behavior change.
• Report on training activities and analyze data to improve results and learning effectiveness at an enterprise level.
• Conduct learning needs analyses to understand skill needs and challenges across leadership levels.

Is this opportunity right for you? We are looking for candidates with:

• Bachelor's degree in instructional Design, Industrial Organizational Psychology, Organizational Leadership, Organizational Development, related field, or equivalent experience.
• Proficiency in English in a business environment
• 5 years of experience in Instructional Design, Leadership Development, or Organizational Development space
• Experience in designing, customizing, developing, and delivering learning or leadership development experiences.
• Experience managing complex projects, managing data, performing data analysis, and working in learning systems.

Our Guiding Principles:

Impact

Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what's right for our customers and our people while being authentic. We treat everyone with trust and respect-that's just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits:

• Work from Home, in-office, or hybrid.
• Employee Belonging Groups
• Healthcare: Dental, Medical, and Vision
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

View More Benefits

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use, and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

#LI-Remote

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.
$105,085.35-$168,136.55

This role is eligible for a bonus opportunity.

Location(s):
United States Remote

This job has expired.