The Lead Care Manager will oversee the operational and programmatic care management service delivery for specialized areas. Collaborates with nursing staff, allied health, admitting and physicians in program development. Acts as a resource/clinical expert to ensure high quality patient care standards are met and maintained. Acts in the absence of the Director, Inpatient Care Coordination and Resource Utilization. Actively participates in the utilization review process and data analysis to ensure optimal patient outcomes.
The Lead Care Manager will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.
The Lead Care Manager will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.
Principal Responsibilities
The Lead Care Manager:
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