Summary:
This position is responsible for management, supervision, and training of all linen services Associates. Establishes processes and monitors Associate's work activities to maximize patient and customer satisfaction.
MAJOR JOB RESPONSIBILITIES
• Coordinates the processing/deliveries of linens, and is responsible for the supervision Central Laundry Staff to ensure department efficiency and continuity of service at all times
• Manage the hiring, evaluate and discipline all Laundry employees on specified shifts; prepare work schedules to maintain adequate staffing and manage all payroll related functions
• Inspect cleanliness of facility, sanitation and infection control; take corrective action where necessary
• Provide supportive leadership; a feeling of complete trust, security, and satisfaction through demonstrations of competence and willingness to serve
• Develop a stable, competent work force and encourage personal growth of all personnel through periodic evaluation and review
• Maintains friendly, efficient, positive customer service attitude toward customers, clients and co-workers
• Is responsive to customer needs
• Manages the day-to-day functions of the laundry production staff and area in an effective, timely and professional manner
• Assists with performance appraisal reviews for laundry production staff as needed
• Performs disciplinary and counseling reviews for laundry staff members as needed
• Ensures that the production department and staff members adhere to all department policies and procedures at all times
• Responsible for managing front office area and for collecting and entering data in regards to linen usage
• Conducts weekly production inspections, safety observation forms, client rounding's, and employees rounding's
• Coordinates and ensures communication boards are up to date and compliant
• Monitors all phone calls from hospital and clinic and manages response time for linen requests
• Responsible for completing employee training and files accordingly
Requirements:
• High School Diploma
Work Type:
Full Time
Subscribe to job alerts and upload your resume!
*By registering with our site, you agree to our
Terms and Privacy Policy.