IT Support Specialist
The Judge Group Inc.


Job Info


Location: Plymouth, MN
Description: Our client is currently seeking an IT Support Specialist local to MN on a permanent basis.

This job will have the following responsibilities:

  • Provide technical assistance to staff related to software programs and hardware, such as laptops, desktops, printers, scanners, and mobile devices.

  • Track and respond to all instances of support through the IS ticketing queue updating the status of each ticket.
  • Provide new user installation and upgrades of hardware and software applications.

  • Update computer software and hardware, as requested.

  • Train end-users, as needed, on hardware functionality and software programs.
Qualifications & Requirements:

  • Three years in IT with a minimum of two years supporting O365 in a Windows 10 environment required.
  • Valid Certification(s), and/or related associate degree, preferred
  • Basic understanding of VMware, Azure, Network Monitoring and Troubleshooting
  • IT Security and Antivirus
  • Knowledge of PC Setup/configuration/troubleshooting/repair
  • Experience with Kaspersky, Datto, Compellent, Shoretel &/or KACE is a plus

Contact: emodec@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com



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