IT Asset Manager
Bell Techlogix, Inc.

Job Info

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IT Asset Manager is responsible for driving data accuracy and timely reporting related to the service offering for our clients. Specific duties include: team management, client engagement, solution review, scope definition and collaboration across delivery groups. Hands on involvement in process development and metric reporting. A focus around team planning, development, moral and talent retention. Ongoing monitoring of team's activities related to: updating ticketing system, reporting and analyzing inactive user and aging reports; inventory tracking; assist in daily, weekly and monthly inventory counts; creating daily, weekly and monthly reports to track equipment receipt and disbursement, and ensure equipment assignments are properly documented.

Essential Functions:

• Solution support, new business modeling and staffing review

• Review data for accuracy and completeness

• Define measurements and KPI's to validate quality of data and process maturity

• Manage team utilization and guide workload balancing

• Root cause analysis and troubleshooting process breaks or data quality issues

• Assess service maturity and opportunities for improvement

• Able to mentor and coach/train team members

• Provide weekly projected and current deployment numbers when necessary.

• Review existing process collateral and look for improvements

• Work closely with other departments to ensure successful deployments

• Work in collaboration with other department to track movement of all assets

• Client facing/engaging for service offering review or process modifications based on environment changes

This job has expired.