Intermediate - EAP Counselor/Specialist
The Judge Group Inc.

Chicago, Illinois

Posted in IT


Job Info


Location: REMOTE
Description:
Do you have your Bachelor's degree and behavioral health experience? Then send your resume to mhuggins@judge.com so we can connect. Honestly, everyone can send me their resume because then we can save some time and discuss available roles based on what you're looking for.

Details

  • Schedule: Either 8am-4:30pm or 9:45am - 6:15pm
  • Location: Fully remote, anywhere in the US

Summary

  • Fast paced call center environment where the primary responsibilities are to provide telephonic assistance to employees who are dealing with a variety of issues including workplace stress, family issues, legal or financial issues, and mental health needs.
  • Answering calls from providers who need assistance with authorizations, claims, or benefit information.

Responsibilities

  • Determining member eligibility and benefit coverage
  • Triaging calls as appropriate
  • Initiating counseling referrals and authorizations
  • Assisting with coordination of care with providers
  • Updating and making notes in the care management database
  • Verifying benefits and obtaining EAP authorizations.

Requirements

  • Must have a bachelor's degree
  • Experience with behavioral health.
  • Computer skills necessary, proficient with Microsoft office, Word and Excel.
  • Experience with fast paced customer services is a plus.
  • Experience in a variety of settings, as well as working with a wide age range of patients is helpful.
  • Previous EAP experience is a plus.

It's probably safe to say you're interested if you made it this far. Go ahead and send your updated resume to mhuggins@judge.com or share this job with your network.

I look forward to hearing from you!

Megan Huggins

Direct line: 484-434-2946

Recruiter, The Judge Group

Contact: mhuggins@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com



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