Inside Sales Representative
Service Experts

Overland Park, Kansas

Posted in Utilities


This job has expired.

Job Info


Inside Sales Representative

The Inside Sales Representative contacts existing customers to sell system maintenance.

Location Name: Neal Harris Service Experts

Location Address: 9040 Cody St. Overland Park, KS 66214

Responsibilities:

  • Ability to meet or exceed established sales and calls per hour goals
  • Placing outbound calls to sell preventative maintenances, tune-ups and technician recommended repairs
  • Maintaining good customer relations and ensuring that all calls meet Service Experts' standards
  • Handling and resolving a variety of customer concerns, complaints, and questions by phone, email, (questions may include general company product and service questions)
  • Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence
  • Resolving problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues
  • Maintaining customer records by updating account information
  • Continually maintain working knowledge of all company products, services, and promotions
  • Other duties as assigned
Qualifications:
  • High school diploma or equivalent (post-secondary education preferred)
  • Reliable transportation, previous sales and customer service experience, excellent interpersonal skills, exceptional verbal communication, and strong computer software skills
  • Team work is a priority and the Inside Sales Representative
  • must be willing to work with and assist co-workers as needed


This job has expired.

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