Infusion Center Director
Elevance Health

Job Info

---

Description

Infusion Center Director

A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.

Location: Lubbock, Texas

The Infusion Center Director is responsible for the oversight of the staffing, facility, quality and safety of patient care, flow, and process of the infusion suite in addition to providing services to patients under the nurse's scope of practice.

How You Will Make an Impact

Primary duties may include, but are not limited to:

• Assign work detail and patient care to available staff within the facility as needed.
• Abides by company policies and procedures as well as federal, state and/or local guidelines and practices.
• Monitors Clinical Staff in the clinic for compliance of company policies/procedures and take immediate corrective action.
• Screens all new referrals to infusion center for clinical appropriateness to treat.
• Ensures that all medication orders are complete, appropriate, accurate, and up to date prior to treatment.
• Forwards all patient documentation to clinical staff in appropriate location and to reimbursement staff.
• Delegates responsibilities to staff to ensure appropriate levels of medications, infusion and office supplies are maintained in order to contain inventory costs.
• Oversee the administration of infusion therapy to patients as per the company and governing guidelines.
• Maintains daily schedule of patient visits in designated scheduling software.
• Handles customer/patient complaints in a fair and empathetic manner.
• Responsible for center staffing, utilizes part time and PRN staff to ensure schedule coverage.
• Assures that INS, State Department of Health, and Infusion Therapy Program standards of care and clinical practice are maintained through new hire orientation and annual competency assessments, as well as monitoring daily care provided by clinic staff.
• Responsible for the recruitment, retention, development, and ongoing evaluation of qualified staff.
• Performs duties within the Nurse's scope of practice, the facility's policies/procedures, INS Standards of practice, and approved facility protocols.
• Administers ordered therapies according to prescriber order, facility protocols, INS standards and company policy and procedures.
• Performs physical assessment on each patient as warranted and for new consults as warranted by the patient diagnosis.
• Refer to the NP on duty for complete physical assessment as needed.
• Documents all pertinent data in the patient's medical record.
• Evaluates the patient's response to therapy and documents this finding in the medical record.
• Educates patients and/or family members regarding therapy plan.
• Ensures that all medication orders are complete, appropriate, accurate and up to date prior to treatment.
• Understands and adheres to all applicable state, local and Federal laws and / or regulations including maintaining patient confidentiality through abiding by HIPAA laws/regulations.

Minimum Requirements:

• Requires an MS in Nursing and minimum of 3 years of related clinical experience; or any combination of education and experience, which would provide an equivalent background.
• 1 year experience with IVs required.
• Requires an active, current and valid RN license and/or NP license in applicable state(s) required.
• For Paragon and Carelon Health business unit, satisfactory completion of a Tuberculosis test is a requirement for this position.

Preferred Skills, Capabilities and Experiences:

Healthcare experience with IVs preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.comfor assistance.

---