Description
The Inbound Contacts Representative 1 (Go365 Calls Rep) represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs operational/customer support/computational tasks. Typically works on routine and patterned assignments.
Responsibilities
Be a part of Humana Go365 Service Operations - As an Inbound Contacts Representative 1, you will provide perfect service and guidance to Go365 members. You will received inbound calls and directly respond to questions, handle issues and provide guidance to both internal and external customers. The Inbound Contacts Representative 1 will troubleshoot devices and resolve web-related issues.
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