Description
We are hiring multiple call center representatives to train in a work at home environment. These call center representatives will take inbound calls to support Medicare members and we are looking for experienced individuals to help grow our team!
The Inbound Contacts Representative 1 addresses customer needs, which may include complex benefit questions, resolving issues, and educating members. Records details of inquiries, comments or complaints, transactions or interactions and takes action in accordance to it.
Responsibilities
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