HR Service Representative
Beacon Hill Staffing Group, LLC

Job Info

---

Our client, a retailer in Greater Boston, is looking for an HR Service Center Representative to join their team! This role pays 19/hr and qualified candidates are encouraged to apply!

Responsibilities:

• Responds to inquiries including, but not limited to, HR policies and procedures, and leaves of absence through multiple modes of contacts (phones, emails, dashboard reports).
• Ensure all Associate interactions are conducted in a professional and confidential manner while exhibiting an excellent level of customer service and empathy.
• Assists Associates and Managers navigate the leave of absence process.
• Document summary details of calls and processing in case management system.
• Escalates/partners on complex issues as required.
• Utilizes policies, procedures, and internal resource materials to develop knowledge of all subjects handled by HR Shared Services.
• Cross-trains to support business needs.
• Performs accurate and timely administration of unpaid medical leaves and non-FMLA personal leaves, using dashboard reports to capture workload.
• Performs special projects as assigned.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

This job has expired.