Health Advocate Trainer
West Corporation

Plymouth Meeting, Pennsylvania

Posted in Telecommunications


This job has expired.

Job Info


For this opening we will consider candidates from the following locations: PLYMOUTH MEETING,PA,US |

Description

Responsible for assessing, designing, developing, improving, evaluating, and delivering initial and continuing training programs for assigned teams; facilitate various learning modules to include live training, virtual training, e-learning courses, etc. to assist with the transfer of product and process knowledge; assist with reviewing, developing, and implementing key performance indicators (KPIs) into training materials upon review by upper-level leadership; integrate adult learner best practices, learning initiatives, and legislative requirements into a deliverable training programs; may be asked to update current training materials to better align with team needs and most recent legislation; as assigned, create and facilitate reinforcement programs to support ongoing professional development; assist with coordination and preparation of training schedules, training rooms, and training materials (e.g. projector, screen, copies, etc.) as needed

Qualifications

Education *Associate's degree from an accredited college or university with major course work in marketing, communications, business administration, education, English, instructional design, or related field required. Equivalent work experience in a similar position may be substituted for educational requirements. *A Bachelor's degree from an accredited college or university is preferred Experience *Minimum two years' experience in a corporate training or professional teaching position, wellness training, instructional design, or as a lead or supervisory healthcare call center position is required. Other *Intermediate knowledge of MS Word, Excel, Outlook, and Power Point required *Basic knowledge of MS Access, Visio, and SharePoint is preferred *Experience utilizing a learning management system (LMS) tool (e.g Skillsoft, Blackboard, etc.) is preferred *Experience utilizing curriculum design systems (e.g. Adobe Articulate, Brainshark, Camtasia, etc.) is preferred *Experience with curriculum design and adult learning theory preferred *10% travel may be required *Occasionally may be asked to carry light items, weighing less than 15lbs (e.g. books, training materials, copies) from desk to training location *In general, this position frequently requires standing for sustained periods of time to present in front of a classroom *Presenter must have enough mobility to actively work and engage a room of learners


This job has expired.

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