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Guest Experience Ambass I
Marriott Vacations Worldwide

Branson, Missouri

Posted in Hospitality and Catering


This job has expired.

Job Info

Job Description
SUMMARY:

The Guest Experience Ambassador I (GEA I) is responsible for creating an exceptional experience to all guests of the Branson Preview Center, through the amenities and services of the operation. The GEA I must be able to communicate effectively, work diligently, and maintain functionality, comfort, cleanliness, and safety of his/her assigned zones (4-5).This is a full-time position.

Essential Functions:

  • Work with internal and external clients in a courteous and professional manner.

  • Maintain all guest amenities areas in zones 4-5, with keeping a clean and efficient environment

  • Monitor Kids Play area, while providing exceptional care to kids play attendees

  • Record Kids Play guest logs, and manage liability waivers

  • Prepare, stock, and inventory guest amenities areas for day-to-day operations.

  • Provide assistance to Sales staff on new owner advantages (i.e. champagne pops, etc.)

  • Practice diligence in financial stewardship and personal responsibility/accountability.

  • Perform all other tasks, as assigned.


    • Job Specifications:

  • QUALIFICATIONS: Role requires total responsibility management and diligent record keeping (liability forms, inventory, order forms, etc.). Physical demands: must be able to lift 40 lbs. Flexible schedule required. Must be CPR trained.


    • EDUCATION: High school diploma or general education degree required (GED) . Some college or 1-2 years of customer service experience preferred.



    TECHNICAL COMPETENCIES: Must possess knowledge of general computer skills. Experience with excel preferred. Must be proficient in handling IOS applications, for guest data management.



    EXPERIENCE: Customer service experience strongly desired.






    This job has expired.

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