General Manager 3 - Environmental Services / Custodial

Roxana, Illinois

Posted in Retail
6 days ago

Job Info

Sodexo provides Quality of Life Services that support the needs of our clients in the Energy & Resources market segments, reinforcing client operations in both onshore and offshore environments.

Sodexo Energy and Resources is seeking a strong General Manager 3 - Environmental Services / Custodial to provide oversight for the logistics surrounding the janitorial, grounds, snow removal, water, pest control and porta-potty management for an onshore oil and gas facility, which is located in Roxana, IL. Reporting directly to a District Manager, this manager will have oversight of over 20 employees (including managers) and will typically work a schedule of 7am-4pm Monday-Friday (with flexibility for business needs).

For this exciting new sale, the initial focus will be to manage the grounds and custodial crew for the site. We will also be aiming to manage the food service cafe on-site in the future. As the role expands, this manager will also have the opportunity to up-sell our services and oversee the staff in a kitchen where a cycle menu is produced, feeding about 200 people a day.

The successful candidate will:

  • Have an exceptional client service mentality and executive presence
  • Be responsible for driving client satisfaction
  • Provide a clean and safe environment for visitors and staff
  • Effectively manages the Unit Operating System; and/or
  • Support a diverse and inclusive workforce.

Successful candidates will demonstrate experience, success and proficiency in the following areas:

  • Professional and polished written and verbal communication
  • Managing budgets, especially along with labor cost
  • Union experience is key
  • Conflict resolution and problem-solving
  • Multi-tasking, project management and prioritizing
  • Taking initiative and working independently in order to achieve agreed upon business outcomes and to ensure set plans are followed
  • Cultural awareness
  • Maintaining client relationship
  • Computer literacy including usage of Microsoft Office (specifically Excel) and our other food service programs.

Certifications Needed:

  • Transportation Worker Identification Credential (TWIC) - obtained through the TSA

Learn more about Sodexo's Benefits

Not the job for you?
We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Working for Sodexo:
At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry.

Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement.
Key Duties
- Establishes safe work environment for clients/ customers/staff.
- Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement
- Fully implement and adhere to the Sodexo Clients for Life process
- Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.
- Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.
- Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements
- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
- Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.
- Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions
- Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership
- Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance

Basic Education Requirement - Bachelor's Degree or equivalent experience

Basic Management Experience - 5 years

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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