District Operations Manager
American Woodmark

Orlando, Florida

Posted in Building and Construction
3 months ago


This job has expired.

Job Info


Purpose:
This position is responsible for managing operations and customer service related activities of the builder centers in a given region. This includes recruiting, developing and measuring the performance of all operations and customer service employees.



Essential Functions:
* Manage multiple branch operations including the field service work of all field employees including contract workers in meeting and/or exceeding job completion, just-in-time deliveries and installations, and service policy goals
* Manage the customer service function within those builder center locations, including order processing and delivery scheduling
* Work with the builder center team in the review of operations processes to ensure efficient invoicing and collections
* Build and maintain effective business relationships with key vendors including outside vendor products such as counter tops, marble tops, customer items, and delivery partners (i.e., 3rd party carriers)
* Ensure that all operations remain in compliance with OSHA, state, and local regulatory agencies, and maintain safety programs that ensure the necessary safety training occurs and is in compliance with appropriate state and federal regulations
* Monitor and ensure compliance with company financial policies concerning general liability and workers'
compensation insurance
* Accountable for facilities management including leases, repairs and maintenance
* Accountable for equipment management including all hardware, fax machines, copiers and computers
* Analyze reports and monitor department profitability
* Provide quality control feedback to manufacturing



SUPERVISES:
This position is responsible for the management and supervision of field operations managers and lead field superintendents and customer service managers and lead builder service representatives in the builder centers in a given region.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


This job has expired.
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