Executive Assistant, Cardiology
Medical Faculty Associates, Inc

Job Info

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Position Summary

This position supports the administrative and operational needs of the department by working closely with key clinical and other administrative personnel and represents the department in a professional and welcoming manner.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Demonstrates knowledge of the organization's mission and MFA's iCare values and incorporates them into the performance of duties.
• Facilitates the timely completion of administrative requests from the Specialty Practice via tasks in EMR (EPIC). 1 week for Routine Tasks, 48 hrs. for ASAP Tasks, and same-day turnaround for Urgent Tasks.
• Works with patients on select appointment, surgical and procedure scheduling needs; demonstrates a caring and compassionate attitude in accordance with MFA's iCare values.
• Performs administrative duties to assist in the operational efficiency of the department, such as filing, labeling, sorting incoming and outgoing mail, and printing and checking physician calendars and schedules.
• When obtaining documents, verifies patient demographics, financial and insurance information using EMR system.
• Greets patients and other providers in a pleasant and professional manner and directs them to the proper individual. Screens telephone callers in a pleasant and professional manner; handles calls, takes messages or directs caller to appropriate person or area.
• Maintains cooperative and professional relationships with physicians, nurses and office and clinical staff. Handles stressful situations with little or no supervision; functions as a respectful member of the health care team.
• Supports department by working on special projects to assist in operational initiatives as directed by supervisor and departmental leadership.
• Deals professionally and discreetly with sensitive, confidential information concerning hospital affairs, patient health information, meeting minutes, letters and other documents.
• Ability to schedule meetings, take notes and track action items and make edits and distribute as necessary.
• Demonstrates effective and appropriate communication with physicians, Department Managers, other employees, patients, and visitors.
• Coordinates and is responsive to other duties and tasks with other MFA departments and affiliated groups, such as SAVISTA, Contact Center, Referral Management, Patient Experience, Credentialing, etc.
• Demonstrates a working knowledge of computers, office automation equipment, and various software packages. Generates correspondence, memorandums, and forms; and develops and maintain databases, spreadsheets, flow charts, and graphic reports as required.
• Maintains distribution lists in Outlook.
• Provides administrative support for the Division Director to include telephone coverage, screening calls, visitors, and mail; compile data and prepare reports and presentations as required, process required forms, paper/electronic file maintenance, and necessary communications internally and externally.
• Assist the administrative supervisor with the ordering of office supplies, equipment, and services necessary for the operations of the division.
• Onboards and trains new administrative assistants; shadows assistants where necessary to ensure core administrative job function proficiency.

Qualifications

Education

• Associate's degree or higher level of education or commensurate experience is required.
• Advanced knowledge of medical terminology.

Experience

• A minimum of 5 years of administrative experience in a healthcare environment.
• Typing speed of 50 WPM or higher is necessary.
• Proficiency with patient accounting and medical records, billing procedures, and scheduling in a clinical setting.

This job has expired.