Job Info
ABOUT THIS POSITION
This role will play a critical role in developing and improving the knowledge and productivity of employees through effective development, coordination and presentation of training and development programs for all employees within the Client Success organization.
WHAT YOU'LL DO
- Develop educational materials through all stages from concept through delivery, including research and design, i.e., manuals, facilitator and participant guides/handouts, PowerPoint presentations, job aids, etc.
- Facilitate classroom and/or individual training on a variety of topics, including but not limited to new hire training, product training, processes and procedures.
- Conduct training needs assessments and be able to evaluate the impacts of training programs Interact with and work closely with product experts to stay up-to-date with changes to applications.
- Review, evaluate, and modify existing and proposed programs; recommend appropriate changes as necessary.
- Report on progress of employees under guidance during training periods.
- Develop strong relationship with all teams to develop course materials and receive feedback Other duties as assigned.
WHAT YOU'LL NEEDThis role is located in SLC, Louisville, Mid-town Atlanta or Duluth.ABOUT THE TEAMThe People Team (HR) and frankly, everyone at Waystar believes we are only as strong as our people. Therefore, the People Team provides the tools, processes, and support to help team members do their best work, achieve a fulfilling life balance, and enhance their journey of development. From recruiting to onboarding and comprehensive benefits to professional growth, the department handles all human resources matters. The People Team includes Talent Acquisition (attraction & selection), Learning & Development (professional development and training), Strategic Business Partner (performance management and engagement), and Total Rewards (benefits, payroll, technology, and analytics).
ABOUT WAYSTARWaystar provides cloud-based technology that simplifies and unifies healthcare payments. Together, our technology, data and client support streamline workflows and improve financials for our clients, so that they can focus on their patients. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic and fun.
Waystar products have won Best in KLAS® or Category Leader every year since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- Generous paid time off starting at 3 weeks + 16 holidays, including your birthday and volunteer time
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
This job has expired.