EDI Coordinator
Hanes Brands


Job Info


Overview

The EDI Coordinator is responsible for all tasks related to the management of the internal UPC process, including management of UPC code setup, pre-price ticket setups and the flow of order exceptions and hold management of orders with UPC exceptions. Will be point of contact for sales reps and customers who are experiencing UPC issues. Will manage the seasonal block setups for key accounts like B&N, Follett, AAFES and several retailers. Responsible for various administrative EDI tasks, including the setup of profiles for existing and new customers, testing and implementation EDI documents into production , documenting required Oracle enhancements to support all incoming and outgoing EDI traffic, and troubleshooting all EDI related issues. Further this position will receive all Retail PO's and manage the import into the Oracle System as well as the monitoring of any EDI failures or errors that occur post -import.

Responsibilities

  • Set up all customer based UPC rules in the Oracle system for all GFSI customers (retail and non-retail).
  • Set up all preprice ticket formats in the system and execute proper testing with all internal teams (IT, Customer Service, Retail Operations).
  • Daily management of order holds related to UPC exceptions.
  • Seasonal setup of UPC blocks for key accounts (B&N, Follett, AAFES, and key retailers) and management of the implementation of the UPC codes with key customers.
  • Tracking of UPC prefix ownership with the UCC. Tracking and review of invoices for annual licenses and required startups for companies and brands.
  • Point of contact for sales reps, customer service and customers in troubleshooting UPC and preprice issues, as well as subsequent order maintenance / order overrides.
  • Manage the retail and non-retail related ticket compliance testing with customers, maintain documentation of approvals, changes, etc. Periodic review of vendor compliance manuals to verify preprice tickets are up to date.
  • Management and oversight of all default finishing options for GFSI customers, including retail and non-retail.
  • Resolve printer related issues at all sources.
  • Provide a daily administrative report for all EDI transmissions identifying and critical errors or issues and providing an Error profile.
  • Monitor all "Expected {EDI} Transaction Activity to ensure all transmissions are being executed as required. Troubleshoot all issues and initiate help with IS team or Inovis Support as needed.
  • Clean up all EDI errors in logy by the EOD each day. Work with the teams to resolve any identified issues. Maintain an issue log and work with the IS team to resolve issues. Create SIR's for issues that go outside of EDI.
  • Complete all Inovis Profile set ups to drive EDI transactions with the various partners. Work with the EDI Mapper to ensure all transactions are properly tested.
  • Assist with all new Map Development. Be prepared to step in as back up EDI Mapper as needed.
  • Maintain training documents on all EDI processes.

Qualifications
  • Bachelor's degree in business a plus, but specific EDI / UPC experience can be substituted
  • Understanding of UPC's and how they work in the market
  • Six years related experience and / or training
  • Knowledge of PC and Microsoft Office
To qualify, applicants must be legally authorized to work in the United States and should not require now, or in the future, sponsorship for employment visa status.

EOE/AA: Minorities/Females/Veterans/Disabled.

Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly:

Telephone: 877.999.5553

Email:HBI_TA@hanes.com



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