Director of Outpatient Services
Compass Health Network

Job Info

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Compensation: $37.24-$48.60/hour- dependent on licensure

POSITION PURPOSE

Supervise outpatient staff in Clinton and Warrensburg clinics to ensure maintenance of utilization standard and quality of services. Provide program oversight and development. Provide outpatient team leadership to approximately twenty (20) outpatient department team members. Ensure team coordination and provide support to the DCCO.

ESSENTIAL FUNCTIONS – JOB SPECIFIC

• Conduct and/or coordinate with Licensure/Certification Supervisor to provide weekly face to face supervision with staff and maintain appropriate supervisory documentation (One time weekly with unlicensed/probationary staff and as needed for licensed staff)
• Work with Quality and Compliance departments to identify staff in need of coaching as it relates to documentation and treatment standards
• Participate in Utilization Review for productivity, length of stay (number of sessions), pattern of care, no show/cancellation rates, scheduling, specialized UR for managed care companies, as required, for assigned offices
• Coordinate with CPRC, ACI, TCM, Screening System, Residential Programs, ADA services, medical, dental, and Support Services to ensure care coordination and client coverage
• Coordinate with outside agencies/entities and contractual agencies as appropriate to assigned programs and duties
• Conduct staff meetings monthly for overall agency communication, updates, and training
• Attend bimonthly clinical integration meetings
• Attend monthly OP Director meetings
• Abide by all professional, certification and corporate ethical standards
• Coordinate with CRS and CS to ensure professional coverage (professional services, open access, crisis, etc) for assigned offices
• Assist with consultation and ongoing opportunity for skills development as professionally able
• Assist with clinical orientation of new staff, including familiarization tours, documentation, welcoming, etc
• Review and co-sign and/or coordinate with licensure/Certification Supervisor to review and co-sign documentation for new staff (this includes notes, wellness plans, and psychological assessments) for the first 30 days of employment and/or as needed to ensure compliance with agency expectations and licensure/certification requirements
• Work with Compass Training Institute (CTI) to coordinate training of new and current staff
• Conduct AIM discussions with assigned staff to develop professional goals
• Approve requests for PTO/Leave and approve time sheets in Kronos
• Approve expense requests
• Follow up with consumers as needed
• Other duties as assigned

ESSENTIAL FUNCTIONS/CORE COMPETENCIES – COMPANY WIDE

• Regularly attends work except for approved absences
• Attends all training as required
• Maintain professional, “champion” behavior
• Provides quality customer service
• Provides services with a commitment to service excellence
• Works in a way that exhibits a commitment to personal excellence
• Team oriented and values diversity

DESIRED DEMONSTRATED KEY COMPETENCIES

• Analytical Thinking
• Change Readiness
• Collaborative Relationships
• Conflict Resolution
• Creative Thinking
• Communication – Oral
• Communication – Written
• Decision Making
• Flexible Thinking
• Forward Thinking
• Problem Solving
• Risk Management/ Assessment
• Strategic Thinking
• Teamwork

 

SUPERVISORY RESPONSIBILITY

• Oversees day-to-day operations and tasks of supervisees
• Provide clinical consultation to staff
• Completes performance development/AIM process
• Time card management – manages time sheets
• Ensures progress and development is made toward departmental strategic plan goals

WORKING CONDITIONS & EXPOSURE RISK

Operating vehicles or machinery

 

EDUCATION

Master’s degree required

WORK EXPERIENCE

At least five (5) years of professional experience required

LICENSURE/CERTIFICATION

LPC, LCSW or LMFT valid in Missouri required

 

Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

This job has expired.