Design Director UX

Job Info

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible. 

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.  

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care. 


Advancing minimally invasive care — it’s the passion that drives us at Intuitive. As the industry pioneer, we pair ingenuity with intelligent technology to make a difference in the world. For more than 25 years, we have developed new, minimally invasive surgical platforms and future diagnostic tools to help solve complex healthcare challenges around the world. 


As pioneers, we’re not afraid to challenge the status quo and attempt what others view as impossible. We actively invest in our people to support their growth and contribution. Among our team, mutual respect, inclusive practices and diversity of thought are a must — we believe a great idea can come from anywhere.


At Intuitive, we are doing work that matters — our outstanding team has dedicated their life’s work to expanding the potential of physicians, so their patients get back to what matters most. Physicians worldwide have chosen to use our technology in more than 8 million procedures. There is still tremendous opportunity to do even more in support of our mission.


Join a passionate team who is committed to making a difference for our customers, surgeons, and their patients around the world. Together, let’s advance the world of minimally invasive care.


The Design director UX will report to the Director, Product Management Digital Marketing within the Brand and Creative organization. The Brand and Creative organization consists of Brand Strategy, Content, Design, Media Production, Web, Social Media, and Project Management teams within the Global Corporate Marketing organization. 


The work the Brand and Creative team delivers allows Intuitive to increase brand awareness and understanding, successfully launch products and services, and support the growth of the global business through broad advertising and promotional tactics across earned and owned channels and experiences. 


What you'll do

  • Lead UX Design of our web and digital marketing efforts across Intuitive owned global channels including, and specific digital campaign initiatives
  • Establish best practices for how we create and optimize our design system for usability and performance against business metrics
  • Form strong relationships with cross-functional stakeholders and team members to support the launch of new products, campaigns, and initiatives in service of business growth
  • Mentor other designers and help elevate the quality and useability of our collective output to drive business performance


  • Partner with Product Management, Front-End Development, Clinical and Product Marketing, Content Strategy, Design, and other team members to create compelling product launch experiences that drive marketing KPI's of and other Intuitive owned digital channels
  • Collaborate with our Competitive Intelligence and Human Factors teams to better understand audience needs and define visitor journeys
  • Use your skills as a conceptual thinker, visual storyteller, and designer to illustrate user journeys and share your vision with partners
  • Deliver end-to-end user experiences that meet audience needs, achieve business goals, and optimize technical realities across mobile and web platforms with exacting attention to detail
  • Articulate ideas and concepts through compelling visual designs and prototypes to excite and align with internal stakeholders, peer team members, and developers
  • Deliver complete user experience designs—progressively building wireframes, interactive prototypes, UI specifications, visual designs, and interaction and animation specifications to support development and launch
  • Partner with design and front-end development team members to realize UX designs and scale solutions across Intuitive owned digital channels
  • Initiate or join efforts across the org to create momentum around the user-centered design development process
  • Facilitate cross-functional audience definition, user interviews, problem definition, requirements gathering, feature brainstorming, and other definitional workshops
  • Utilize a range of qualitative and quantitative user research insights to inform design decisions and help the team eliminate experience blind spots
  • Leverage research and success metrics to focus your team's efforts and continuously optimize solutions
  • Evangelize UX best practices to our global partners and stakeholders
  • Contribute to a positive, collaborative, and Agile design culture
  • Contribute to the continuous improvement of documentation practices, formal design and continuous integration/deployment



  • Minimum of 12+ years of UX/UI design experience working in an Agile product development environment
  • Minimum of 5+ years of direct people management
  • Proponent of Agile/Scrum processes and ceremonies used to scale design teams
  • Proven track record for delivering successful design solutions in service of launching consumer or B2B products campaigns
  • Expert in user-centered design, information architecture, UI visual design, storytelling, and rapid prototyping
  • Demonstrated proficiency around HTML, CSS, Javascript, Node.js, Github, web development and digital marketing
  • Exhibit a high standard of creativity and craft in service of your desire to create design work that exceeds business expectations
  • Adept at using research and building understanding of how the latest web and mobile technologies impact the feasibility and performance of specific solutions
  • Proficient using design tools including Figma, Sketch, Framer, Illustrator, Photoshop, and Mural or equivalent
  • Experience facilitating interactive cross-functional work sessions
  • Empathetic and curious individual able to connect insights with opportunity
  • Bachelor’s degree in Graphic Design, interaction design, or equivalent field of study
  • Ability to travel up to 10%
  • Strong portfolio of web and native app designs that demonstrate the depth of your experience and capability is required to apply for the role

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.


Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.


We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Shift : Shift 1 - Day

Travel : Yes, 10 % of the Time

Travel Requirements:Yes, 10 % of the Time Shift:Shift 1 - Day

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