Data and Screening Clerk
West Corporation

Job Info

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For this opening we will consider candidates from the following locations: PLYMOUTH MEETING,PA,US |

Data Entry Functions - Perform data entry of information/data provided by internal sources into appropriate system or database as well as schedule member's appointments ensuring adherence to department and corporate policies, procedures and timelines

* Receive data and data enter into appropriate system or database ensuring 100% accuracy

* Provide data entry to co-worker for internal audit ensuring discrepancies are corrected

* Copy and file data entry documentation upon audit completion according to established procedures

* Coordinate with co-workers to ensure a balanced workload, and provide assistance to ensure deadlines are met

* Assist members with scheduling appointments at assigned events ensuring to collect all required information

* Exercise exceptional customer service skills in an effort to optimize each contact with the member

*Know and support approved departmental and corporate policies and procedures

Team Interfaces/Customer Service - Establish and maintain a professional relationship with internal/external customers, team members and department contacts

* Cooperate with team members to meet goals or complete tasks

* Provide quality customer service that exceeds customer expectations and improves level of service being provided

* Treat all internal/external customers, team members and department contacts with dignity/respect

* Escalate to supervisor any situation outside the employee's control that could adversely impact the services being provided

Mental and Physical Requirements

*This position will be exposed mainly to an indoor office environment and will be expected to work near or around computers, telephones, and printers

*The nature of the work in this position is sedentary and the incumbent will be sitting most of the time

*Essential physical functions of the job include fingering, grasping, pulling hand over hand, and repetitive motions to utilize general computer software/hardware continuously throughout the work day

*Essential mental functions of this position include concentrating on tasks, reading information, and verbal/written communication to others continuously throughout the work day

Related Duties as Assigned

* The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents

* Consequently, job incumbents may be asked to perform other duties as required

* Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above

* Please contact your local Employee Relations representative to request a review of any such accommodations

Qualifications

Applicant for this job will be expected to meet the following minimum qualifications.

Education

* High school diploma or GED required

Experience

* Minimum six months clerical, data entry or customer service experience required

Other

* Basic knowledge of Word required

* Intermediate knowledge of Excel required

This job has expired.