Customer Success Manager
CyberCoders

San Francisco, California

Posted in Retail


This job has expired.

Job Info


Customer Success Manager If you are a Customer Success Manager with fintech / financial services industry experience, please read on!

Based in the San Francisco Bay Area, we are a well-funded FinTech company with a modern platform offering, essentially, FinTech-as-a-Service! Our company has scaled quickly over the past few years and we are in a stage of high-demand and continued growth. We are in need of a talented Customer Success Manager to join our diverse team and help drive business outcomes!

Job Title: Customer Success Manager
Job Type: Direct-hire / Permanent
Salary: $80K to $130K
Location: 100% REMOTE

*---PRIORITY WILL BE GIVEN TO CANDIDATES WHO FILL OUT THE QUESTIONNAIRE WITHIN THE APPLICATION---*
Top Reasons to Work with Us * HUGE growth opportunities!

* Very strong / competent management team!

* Our company is stable and growing quickly!

What You Will Be Doing * Oversee post-sales engagement and growth of your client base.

* Identify opportunities to drive business outcomes and create expansion.

* Know your product and help our clients understand it.

* Act as a trusted advisor to clients, and educate them on the features and benefits of our platform.

* Work with urgency and balance priorities.

* Work cross-organizationally with multiple teams/individuals.

What You Need for this Position * Bachelor's degree preferred

* 3 to 5+ years of hands-on CSM experience

* Preferably experienced in fintech or financial services company with SaaS offerings

* High level of drive, motivation, and dedication to excellence

* Ability to think independently and problem solve "outside the box" when needed

* Proven track record of achieving targets and goals, preferably in a sales setting

Nice to have:

* Experience working in a high-growth software start-up

* Experience in consulting, pre-sales, technical account management, or similar

What's In It for You * Competitive base salary + Commission

* Equity

* Health, dental, vision (80% paid for you AND your dependents)

* Flexible vacation

* Fun company events

* Much more!!

*Disclaimer:*
The base salary range represents the low and high end of the salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of our total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), an open Paid Time Off policy, or many region-specific benefits.
Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Brennen Leftwick
- Applicants must be authorized to work in the U.S.



*CyberCoders, Inc is proud to be an Equal Opportunity Employer*



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.



*Your Right to Work* - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.


This job has expired.

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