Customer Service Representative
The Judge Group Inc.
Job Info
Location: Pomona, CA
Description: Our client is currently seeking a Phone Agent / Referral Coordinator in Claremont, CA!
This job will have the following responsibilities:
- Phone agent for the first part of the shift. Will assist as a call agent receiving incoming calls, booking appointments, changing appointments, canceling appointments, taking messages for the providers / patients, check insurance plans for eligibility and other admin front office duties.
- Referral coordinator for the second half of the shift. Will submit prior authorizations to multiple health plans and will follow through with patients.
- High school diploma or GED equivalent.
- 3 years of experience.
- Must have experience working at a high volume clinic family practice setting, must be familiar with medical terminology, familiar with health plans and checking eligibility, be able to answer between 100 - 150 calls per day in a fast pace environment.
Contact: awine@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
This job has expired.
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